This guide outlines the steps to contact support to migrate from Jama SAML to Auth0. It also highlights the impacts on SSO if not completed by October 31, 2023.
Issues Caused by Remaining on Internal Jama SAML Service:
- Jama SAML will no longer be available from October 31, 2023.
- Please be advised that if you do not choose an alternative option before November 1, 2023, users of Jama Connect® will not be able to access their accounts using their SSO credentials.
- You will automatically upgrade to basic authentication.
- *NOTE: Once basic authentication is enabled - All pre-existing users will lose all their previous activity.
Affected customers and Org Admins need to know: