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Jama Connect Cloud Supported Software

By Chloe Elliott posted 12-05-2018 13:14

Information updated September 2022


Note that browser zoom is supported only at 100%. Use of browser extensions/add-ons or the enablement of Compatibility View is not supported while using Jama. To prevent session issues, the application should be used in a single browser window. Jama is designed for a minimum of 1024 × 768 screen resolution. Javascript MUST be enabled.

  • Edge 
  • Firefox**
  • Firefox ESR 
  • Google Chrome**
  • Safari**

**We will support versions released over the past 12 months.

Supported Word Processor and Spreadsheet Programs for Exports and Reports

  • Office 365 for Mac
  • Office 365 for Windows


Note: It may be necessary to run legacy connectors concurrently with the Jama Integrations Hub (JIH) when migrating from one tool to the other. In these situations, you must not sync the same data. If you are running this configuration, Jama Support may ask you to stop syncing one of the connectors as a troubleshooting step.

Tasktop Integrations Hub

Tasktop versions are supported for 12 months after release. System Recommendations and supported integrations for the JIH can be found here. The Tasktop Integration Hub details can be found here.


  • Required Storage: 200 GB
  • Supported OS: Ubuntu

MathType Equations Editor​

Supported Version: and


  • Crowd 4.2.3
  • LDAP
  • SAML

See Authentication Options for Self-Hosted and Cloud users (LDAP, AD, Crowd, SSO, SAML) for more information.