Jama Connect Downtimes for Elastic Search Improvements

By Chloe posted 21 days ago


This is an announcement to all Jama Connect users that we are in the process of upgrading Elastic Search. Enhancing this feature requires one scheduled downtime of up to 6 hours.

Dates to know:

We are spreading these downtimes across our customer base in separate day intervals throughout March 17th, 18th, and 19th.

EU downtime: Tuesday March 17 beginning at 6:00pm CET
AU downtime: Wednesday, March 18 beginning at 4:00am AEDT
US downtimes:
Wednesday, March 18th beginning at 6:00pm PDT
Thursday, March 19 beginning at 6:00pm PDT


I am in the US and there are two different days and times, how do I drill down when my downtime is scheduled?:

We will also send your System Administrator, of record, a personalized email with your dedicated scheduled downtime on it. Contact this person within your organization and ask them to look out for an email with the specifications below:

Email titled: Scheduled  Jama Connect  Downtimes: 8.48 Release and Elastic Search Improvements
From: product@jamasoftware.com
Will be sent on: March 11, 2020 at 12:00pm PDT

This email will have your date/time as well as any other information you will need. Note: All Jama Connect System Administrators from US, AU, and EU will be sent this email.