Uploaded files show local directory path instead of the file name (Jama Software 2014.2, 2015.1-2015.5)

By Carmen posted 05-14-2015 10:19

  
When uploading an attachment to Jama Software the file should only show its name.


However, if you use Internet Explorer, the file name may show a full path instead.



This happens if the option 'Include local directory path when uploading files to a server’ is enabled in IE.


This is actually a bug that was reported on version 2014.2, named SOS-BUG-487. It happens both with IE 10 and IE 11. This bug was fixed in Express 8.0.2.

On both versions that option needs to be disabled so that attachments upload correctly.

To do that, go to the Internet Explorer under Internet Options > Security > Internet / Local intranet > Custom Level. Here, you will find the option "Include local directory path when uploading files to server” which can be set to “disable".



                 

#requirementsmanagement
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Comments

07-27-2015 18:10

Fixed one of our users issues. Thanks for posting this!