The Jama Support Community is a place for Jama users to engage and collaborate with Jama support engineers and other users. Rules/Guidelines
1. Be yourself and create a profile.
Use the same email that you use when you correspond with Jama Support or Sales. This information will not be public; however, it will help us connect the dots. Likewise, signing up with your real name and identifying your company helps Support best
help you. (Of course, if your employer has privacy concerns, you
make this information public).
2. Look before you post.
There’s a good chance another user has made a post about the topic before your visit. Use the search bar to find out if there’s an existing topic that answers your question or would benefit from your contribution. Don't hesitate to post, no matter how minor the question!
3. Consider if your contribution contains any private information.
Search engines index the community content. If your question pertains to your specific environment or if there is any chance it might reveal your company’s
intellectual property, or anyone’s personal information, do not post it here. Submit a support ticket
4. Create valuable content.
The community exists for users to ask and answer questions, make suggestions and share processes. Posts that are not conducive to these ends (e.g. if they are
inflammatory, repetitive, trolling or sales-related) could be removed at our sole discretion.
5. Understand the implications of taking advice.
As with any publicly available support forum, Jama permits customers, partners and
other third parties to post information, answers and files with the intent of helping the community as a whole. However, as we do not control these posts and we do not validate their substance, any reliance upon them is at your own risk.