My JIRA is behind a firewall or on a VPN, but you host my instance of Jama. How can I connect them?

By Jama posted 01-29-2015 16:25

In order to connect to Jama hosted, your JIRA instance must be available to our IP publicly. You can resolve this by adding our IP to pass through your firewall or VPN. To find the IP of your Jama hosted instance, follow these steps:

1. Open a command prompt
2. Ping your instance: ping


(Originally posted by Matt Mickle)