Streamlining Tasktop Integration Support

By Robin posted 02-06-2017 13:46

  

Over the past two years Jama has been the first line of support for the Jama Integration Hub powered by Tasktop. We've found that in many cases your questions are quite advanced and best addressed by Tasktop directly. So, we're updating our Tasktop integrations support process so you receive expert support even faster!

Starting Monday, February 6 all support for the Jama Integration Hub (JIH) and the new Tasktop Integration Hub (TIH) will be handled by Tasktop directly. Here's what that means:

  • If you have a new integration question, please contact support@tasktop.com or fill out this form: Tasktop Technologies | Email Support
  • If you have an open ticket with Jama regarding an integration, no need to take any action. We'll close that out with you directly.
  • If you aren't sure if an issue is a Jama or integration issue -- contact Jama and we'll help you figure that out.


#JIH #productbulletin
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