Announcements

  • Optimization Series

    We're happy to introduce Optimize with Jama Connect, our 3-part webinar series where we’ll highlight, in just 30 minutes, how Jama Connect can help you optimize your product and systems development process. Register now to save your spot!
  • Thanksgiving and Black Friday availability

    Jama US-based Support will be observing the Thanksgiving holiday on November 26th and Black Friday on November 27th. Our offices will be closed. Our EU-based operations will continue with normal business hours of 7a-4p GMT + 1. If you are an Enterprise customer and experience a critical issue while our offices are closed, please contact us through our on-call process.
  • Introducing Jama Connect for Airborne Systems

    Jama Software Launches Requirements Management Solution for Aircraft Systems Development in the Aerospace Industry!

    Learn more about this new launch in our Press Release!
  • Jama Software Top Tasks Survey

    Have 5 minutes? 

    Tell us which Jama Connect tasks are most important to you. Your responses will help us prioritize how we present the product in documentation and enhance the UI, so that we can focus on the information that really matters to our customers. 

    Thank you for your time!

  • PRODUCT ESSENTIALS SERIES Working with Baselines - Thursday, November 19th

    Learn how to view and create a baseline to capture and preserve the project at a single point in time. This supports compliance and enables reuse in product development projects.

    Thursday, November 19 at 8:00am PT | 17:00 CET
  • EngineerLive: Keeping Autonomous Vehicles on Track

    In this Engineer Live article, Jama Software VP of Product Development, Jeremy Johnson presents three steps to ensure autonomous vehicle development remains nimble and innovative.
  • NEW Ask Jama Webinar: Getting Data In and Out of Jama Connect


    In this webinar, Steve Rush, a Jama Connect expert, provides a detailed overview of Getting Data In and Out of Jama Connect. 
  • New Community Badges!

    We have been busy getting these new Community badges ready! An initiative set in motion due to the overwhelming amount of "helpers" and "collaborators" we have in our Jama Community. 

    We are ready to catch you at your best! See this article to get the details.
  • Welcome to the Community!

    Hello, we are glad you are here! Take a moment to introduce yourself by posting a picture and writing a Bio in your profile! Click on the arrow in the right hand upper corner and click into "My Profile".
  • Introducing the Jama User Research Program

    We want to have face-to-face conversations and hear direct feedback from our most valuable collaborators; our customers.
  • Welcome to the Community!

    Take a moment to introduce yourself by posting a picture and writing a Bio in your profile! Click on the arrow in the right hand upper corner and click into "My Profile".
  • Issue with Chrome (v.79 and v.80) with Jama Cloud 8.47 Test Center

    Click below for issue and known workarounds.
  • Data Exchange Version 3.0 Now Live

    This release adds the ability to import and export from any location in a project, improves interoperability with tools like IBM DOORS, enhances ease of use in core workflows and sees an order of magnitude improvements in application performance.
  • Comment stream issue rectified for Chrome 79.x users

    This weekend we deployed a fix to the cloud for the Chrome update that caused the Stream to be unavailable to some users.

    Customers hosting Jama Connect on their own servers can contact Jama support for a workaround that will enable the Stream to function as expected.
  • Comment stream unavailable when accessed with Chrome 79.0.3945.79

    The latest update to the Chrome browser, 79.0.3945.79, may render the comment stream inaccessible to users. We recommend not updating to the latest Chrome, and using FireFox or Internet Explorer if affected. This issue impacts Chrome and Chromium-based Edge browsers. We are actively investigating the impact of this issue and a path to resolution.
  • What is New In Jama Connect 8.44

    Now available with some exciting new enhancements across the platform!
  • Product Spotlight On Review Center!

    We are excited to provide you new resources to help you navigate our updated Review Center!
  • Attention European Jama Software Customers!

    Please join us at our second-annual user conference, JamaCon Europe, taking place on December 5th in Amsterdam, The Netherlands. This one-day event will be packed with prominent guest speakers, hands-on workshops, user group discussions, and networking. Check out the agenda and register here.
  • What's New in Fall Standard Release!

  • Improving Baselines, we need your feedback!

    Have an opinion? We would love to hear from you, please complete the survey in the link below:
  • Have questions about our REST API?

    Questions answered by Senior Product Manager, Jason Brown exclusively during our second YouTube Live Community Deep Dive! Sept 25th 7am PST.

    Click on the link below to comment and get your questions in early!
  • Recommendations for your Jama Instance From Our Professional Services!

    View in this document:
    1. What a “typical” usage profile of Jama Connect is.
    2. Performance matrix.
    3. Troubleshooting recommendations for performance risks.
  • First Look: Jama Connect Performance Whitepaper!

    Read the paper which inspired our live web event, here is the link to watch the recording: Community Deep Dive Webinar

    Click the link below to read the supplemental whitepaper!
  • Docker Doomsday Issue: How to Mitigate

    See post below to discover what we have done to mitigate this issue for Jama users.
  • Announcing Jama Connect Risk Management Center

    New investment in the Jama Connect platform to help you improve collaboration in your development process and better mitigate risk. See article below for more details on our new Risk Management Center:
  • Announcing Jama Connect Risk Management Center

    New investment in the Jama Connect platform to help you improve collaboration in your development process and better mitigate risk. See article below for more details on our new Risk Management Center:
  • Announcing Jama Connect Risk Management Center

    New investment in the Jama Connect platform to help you improve collaboration in your development process and better mitigate risk. See article below for more details on our new Risk Management Center:
  • Upcoming Atlassian Change!

    What does this mean for Jama Administrators? Check this blog link for more information:
  • Upcoming Atlassian Change!

    What does this mean for Jama Administrators? Check this blog link for more information:
  • Important Change for JIRA Cloud Authentication: Switch to API token

    Learn all about this new change, click the link below:
  • Mapping made much easier with Data Exchange 2.0

    Now easier to get your data moving with a new UI to map data from your ReqIF file to match your data in Jama Connect.
  • Data Exchange for Jama Software 2.0 released today

    You can find a link to the download, updated user guide and release notes in our new Services Practices section! Don't know about the Data Exchange, please contact your account manager to learn more.
  • Community maintenance this weekend

    Higher Logic, our community platform provider, will be performing infrastructure maintenance on Saturday, July 14. There may be brief downtime during the maintenance window, which will begin at 11 a.m. ET and end at approximately 3 a.m. ET.
  • Where did Best Practices go?

    To make navigating the community easier, we've been making some changes this year. The most recent action we've taken is to rename the Best Practices community Knowledge Base, since the primary use of that section is for articles. We have shifted existing discussions into other sections.
  • Jama Software support Independence Day holiday hours

    Happy Holidays! Jama US-based Support will be observing the Independence Day holiday on July 4th. and our offices will be closed. Our EU-based operations will continue with normal business hours of 7a-4p GMT + 1. If you are an Enterprise customer and experience a critical issue while our offices are closed, please contact us through our on-call process.
  • Did you recently purchase Test Runner licenses?

    If you recently purchased Test Runner licenses, take a look at this quick guide to setting them up in Jama Connect.
  • Update to User Guide

    With the release of Jama Connect 8.25, we deployed a new and improved user guide. Note that any links provided by Support in the past will now redirect to the guide's main page, so you will need to search for the content. If you have trouble finding anything, let us know.
  • Memorial Day holiday availability

    Jama US-based Support will be observing the Memorial Day holiday on May 28th and our offices will be closed. Our EU-based operations will continue with normal business hours of 7a-4p GMT + 1. If you are an Enterprise customer and experience a critical issue while our offices are closed, please contact us through our on-call process.
  • EOL announcement for Jama 8.14.x

    As announced in February, 8.14.x no longer qualifies for full support. If you are using 8.14.x or older and need assistance, we will continue to support you at a best effort level.
  • NEW Attribute-Based Legacy ID Configuration

    Data Exchange latest release v1.4 is now available to download! This release allows users to select an attribute to act as a SPEC-OBJECT and/or SPECIFICATION legacy IDs instead of the default IDENTIFIER associated with each element type. Contact your Jama account manager to learn more. If you're all caught up, make sure to contact your account manager, who can assist you with obtaining an operator's license today!
  • New to Jama or bringing on new teams?

    Join Zeb and Kristina for the next customer webinar, Ask Jama: Best Practices for Implementing New Technologies, on Thursday, March 15. 

    Zeb will share tips for making sure that your rollout is smooth, ensure adoption and get value out of Jama or any new technology you implement. Following the presentation, join Kristina and Zeb for a lively Q&A. 
  • End of support for Jama 8.14.x

    As of March 31, 2018, we are reaching EOL for Jama 8.14.x. See Megan's post for more details.
  • Holiday Hours

    U.S.-based support will be closed on President's Day, February 19, from 7am Pacific - 11pm Pacific. Note that the community will not be moderated.

    European support will be available Standard hours.
  • NEW Data Exchange with Batch functionality!

    Data Exchange v1.3 is now available to download! This latest release allows users to execute batch imports of ReqIF content, as well as batch exports from Jama. Contact your Jama account manager to obtain your operators license today.