Announcements

  • Announcement for Self-Hosted Customers ONLY: Microsoft Exchange Online EOL for IMAP Using Basic Auth

    Microsoft has announced EOL, for basic authentication in Exchange Online starting as early as October 1st, 2022.  

    If you use basic authentication on a Microsoft-hosted IMAP server, you must update the connection settings to use OAuth. You must also register a Microsoft AAD application with the appropriate permissions.

    For more information, see Authenticate an IMAP, POP, or SMTP connection using OAuth.

    Jama Connect supports the Client Credentials Flow using a client Secret. Other IMAP server providers or relays can also be used.

    In response to this change, Jama Software is releasing hotfixes for 8.66, 8.71, and 8.74 on October 5th, 2022. We will also address this change in the upcoming 8.79 self-hosted release targeted for early November 2022. 

    If you don’t implement the changes outlined here and apply this hotfix:

    • Replies to stream comments via email aren’t saved in Jama Connect.
    • Users aren’t notified if an error occurs.

    Outbound notification from Jama Connect utilizes SMTP and should continue to work as intended. Microsoft has communicated customers can either continue to use SMTP basic authorization or it can be re-enabled.

    Additional information from Microsoft on this change is included below:

    Jama Connect supports the Client Credentials Flow using a client Secret. Other IMAP server providers or relays can also be used. 

    Field content for the flow Jama Connect supports:

    User (email)

    {dedicated email that Microsoft AAD service principal has granted Exchange access to}

    Password

    {Microsoft AAD Application secret instead of user password}

    Port

    993

    Server

    outlook.office365.com

    Folder must exist

     

    Error folder must exist

     

    SASL XOAuth2 must be enabled

     

    OAuth ClientID

    {Microsoft AAD application (client) ID}

    OAuth authority

    https://login.microsoftonline.com/{Microsoft tenant ID}

    OAuth scopes

    https://outlook.office365.com/.default