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Defects reported by customers have been bundled and will be prioritized against our roadmap and other work. Critical High Medium SOS-DEF-3994 - Traceview: Query fails when list view contains SET item type, while sorted by Product Status Workaround: Exclude SET item type from list view OR don't sort by Product Status before loading Traceview
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Announcing Jama Connect Risk Management Center As medical device complexity increases, we continue to invest in our platform to  help you  improve collaboration in your development process and better mitigate risk.  That’s why we’re excited to announce the immediate availability of the  Jama Connect ™  Risk Management Center  for Cloud customers  in the 8.33 Release.   As a new add-on feature  within Jama Connect, Risk Management Center lets you:      Participate in risk assessment and mitigation     Apply risk plan templates in accordance with ISO 14971     Connect verifications back to requirements      ...
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Login as the "root" user and go to the backup tab, download an XML backup file If you are migrating from a contourhosted server, Jama will send you a .jama file. Create an empty database on MySQL, SQL Server or Oracle named "contour" Command for doing this on MySQL: create database contour character set utf8; Start a new install of Contour using our latest version and installation guide . When installing, use "For all other configurations"; do not use the Windows evaluation or any default data buttons. Be sure to point your install to your new, empty database when prompted When prompted to "populate database" on the install, instead of using ...
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Tomcat provides an easy-to-use gui for managing sessions for any web application that resides on it.  This guide will detail how to first setup the Tomcat manager and then how to find user sessions to force them off. Part 1: Setting up the Tomcat Manager First note that you will need to ensure that your installation of Tomcat includes the "manager" webapp .  You can check this by going to "[tomcat]\webapps\"  If you do not see the "manager" folder in this directory you will need to download and extract this application from here:  http://tomcat.apache.org/download-60.cgi You can find the "manager" application under \webapps\ If you already have ...
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Jama How To Video TFS Integration

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(Originally posted by Aaron P
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How To Video JIRA Integration

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(Originally posted by Matt
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How To Video Dashboard

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(Originally posted by Matt
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How To Video In Line Editing

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> (Originally posted by Matt Mick
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Before beginning the upgrade, from the login screen, log in as the "root" user.  Go to the Backup tab and download an XML backup of your database.   Stop the Tomcat service Navigate to the /apache-tomcat/ directory and delete the /work/ directory. Go to the / webapps / directory within /apache-tomcat/ and delete the current /contour/ directory with the new version.  Move the new version of contour to this directory.  ( Important : Do not copy/replace over the current contour directory, you  must  delete the old version completely). Navigate to the /contour_home/ directory on your server (Windows: "C:\contour_home", ...
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03/19/2015 edit: With Jama 2014.1 the Rich Text Editor was upgraded. It hasn't been determined if this change applies to the newer version of our editor, present in 2014.2+. Purpose: To add additional special characters to the Rich Text Editor special character menu Prerequisites : To add different special characters to the Rich Text Editor you will have to be able to edit two different files <tomcat_home>/webapps/contour/js/ ckconfig /jamaConfig.js <tomcat_home>/webapps/contour/js/ ckeditor /plugins/ specialchar /lang/en.js Access to restart the Tomcat server Additional Concerns: When you add the new special characters, ...
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NOTE: This instructional video may contain references to “Contour”, Jama’s previous name, or outdated UI attributes. However, the information presented remains principally accurate for current versions as of 8.x. (Originally posted by Kristina King)
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NOTE: This instructional video may contain references to “Contour”, Jama’s previous name, or outdated UI attributes. However, the information presented remains principally accurate for current versions as of 8.x. (Originally posted by Kristina King)
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(Originally posted by Kristin
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Currently, Jama does not have the ability to take a single project from an instance and move it to another instance or archive it in another location. The only way that this is currently somewhat feasible is to back up the entire instance and then delete the projects you no longer wish to see in the current instance. Here are some steps to do this: 1. Create a backup of your instance. You can do this using the XML Backup functionality that exists in the root admin of Jama ( Backup ). Your DBA could also create a database backup as an option. (varies according to the database) 2. If you wish to have the archived data accessible, you will need to  migrate ...
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Response and Return Types

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Jama REST API uses  JSON  to format data and the  JSON API : A standard for building APIs in JSON  format for responses. Example of CP-FEAT-3 returned on localhost: {   "meta": {     "status": "OK",     "timestamp": "2014-11-26T00:38:10.075+0000"   },   "links": {     "data.location.parent.item": {       "type": "items",       "href": " http://localhost:8080/contour/rest/latest/items/ {data.location.parent.item}"     },     "data.modifiedBy": {       "type": "users",       "href": " http://localhost:8080/contour/rest/latest/users/ {data.modifiedBy}"     },     "data.project": {       "type": "projects",       "href": ...
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Authentication

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There are two ways to authenticate with our Rest-API, basic authentication and a session cookie. OAuth2 will be supported in the future. Basic Authentication Most rest clients have an easy interface for basic authentication. You must provide your username and password which is put into the header of the request.  This type of authentication will not work in a SAML/SSO environment like Jamaland. Curl curl -u myusername:mypassword http://basepath/rest/v1/projects Session Cookie If you are logged into Jama on your browser, you are already authenticated to make rest calls. Your browser has a jama session cookie. This is ...
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Working with Attachments

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Attachments can be uploaded through the API and associated with an item in three calls. Create an attachment item Upload the file Associate the attachment to an item This should be pretty straightforward after you have done it once. An example is done via  Postman , a Google Chrome extension, as our documentation tool Swagger does not support the uploading of files. Step 1: Create an Attachment Item Attachment items contain the metadata for an attachment file.  The creation of an attachment item is very similar to any other item where you need to include the name and description.       Attachment Item JSON Only the name field is ...
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The results of adding a field to an Item Type will not cause any adverse effects to the existing items. It will, instead, add a blank field to the Item Type. Creating the Field To add a field to an Item Type you must be a Jama Admin. Select the  Item Types  menu, then decide which Item Type will get a new field. Select  Config  in the same row as the desired item. A window will appear to the right showing all available fields  in that Item Type as well as options for editing the list of fields in the upper right. The icons are (from left to right)  edit ,  move up ,  move down ,  delete  and  add a field . Add Field  will open a dialog box ...
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Document Changelog - 01/22/2019 EDIT - Tasktop TIH 19.1.2 / JIH 4.17.2 downloads avail (see links below) - JBrown  01/17/2019 EDIT - TaskTop service versions and release dates announced - JBrown 01/08/2019 EDIT - Applied new information to Hub versions and availability estimates -JBrown Upcoming Atlassian change What this means for Admins: All Admins should review their existing Jama to Jira user linking strategy as the risk of impact due to this GDPR change is High. Jira Cloud users – Review the information and begin planning for migration to GDPR supported Opshub and Tasktop versions (when released). Failure to migrate ...
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Hi Community, As announced back in May , due to lack of adoption we have decided to discontinue the Express Channel for Jama Connect. Effective January 6, 2019, Jama Connect Express (most recently 8.24.x) will no longer be fully supported. If you run into issues we will still be happy to help, but only at the Best Effort Support level. If you’d like to upgrade to Standard 8.31 for full support, please open a ticket and we can assess the readiness of your environment
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