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Release date US: 2021/05/13 Release date AU/EU: 2021/05/14 Jama Connect 8.61.1 Cloud This patch addresses issues found in the new Review Center template functionality and configuration. These issues were previously resolved via applied configurations by Jama Software; however, this hotfix will provide a more permanent resolution. Resolved issues ID Description SOS-DEF-5296 In the new Review Center Approval and Peer templates, the default values no longer affect previous settings.  SOS-DEF-5299 Previously, due to a hard-coded value, some customers received an error when they created a review. This issue has ...
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Release date US: 2021/04/23 Release date AU/EU: 2021/04/24 Introducing multi-mode authentication  The combination of Basic and SAML creates  multi-mode authentication , which gives you the ability to separate your company's users from your partners, vendors, and contractors. Multi-mode authentication provides an extra layer of protection for those users so they can be part of the requirement, approval, and tracking process in Jama Connect.  Contact   Support   to enable it.  Review center and workflow enhancements Review center now includes templates for Approval and Peer reviews. This change provides a new way to transition items when ...
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Delegation and user visibility updates Jama has introduced several updates coming out in 8.60 & 8.61 to help organizations delegate administrative responsibilities and further control visibility of users, groups and projects. New Administration Roles Previously, the organization admin role was required to perform most administrative functions.  This limitation resulted in either overwhelming the organization admins with requests or providing the role to more users than desired. To remedy this Jama has introduced several new roles. User admin* Process admin* Add project* * available to select customers in 8.60  The goal of each new role ...
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Jama Connect 8.60 Cloud Release date US: 2021/03/12 Release date AU/EU: 2021/03/13   Updates from customer feedback This release provides the ability to: Resize the columns in the test step table when executing a test.  Export the number of links, attachments, and item path in compatible reports.    Velocity logging enhancement Debugging custom Velocity reports can be difficult and time consuming. To help alleviate these challenges, this release adds logging information to contour.log from the Velocity LogTool.    Sample:   ## sets a variable x to some value and then logs a message that includes the variable value in the output ...
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Release date US: 2021/02/22 Release date AU/EU: 2021/02/22 Improved handling of large datasets in ElasticSearch This release includes a configuration change that paginates ElasticSearch results, eliminating the potential for a SocketTimeoutException. Embedded filters continue to be limited to a maximum of one million results.     Velocity logging enhancement Debugging custom Velocity reports can be difficult and time consuming. To help alleviate these challenges, this release adds logging information to contour.log from the Velocity LogTool.    Sample:   ## sets a variable x to some value and then logs a message that includes the variable ...
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Release date US: 2021/02/22 Release date AU/EU: 2021/02/22 Improved handling of large datasets in ElasticSearch This release includes a configuration change that paginates ElasticSearch results, eliminating the potential for a SocketTimeoutException. Embedded filters continue to be limited to a maximum of one million results.    Improvements to filters with multiple queries  This release resolves an issue where filters with multiple queries that include "All Item Types" produced incorrect filter results in the Preview List.    Velocity logging enhancement Debugging custom Velocity reports can be difficult and time consuming. To help alleviate ...
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Do you have a pressing question about Jama Connect capabilities, or are you unsure if you’re using the platform in the best possible way? Now’s your chance to ask! In this webinar, we’ll start the session with a quick overview of Jama Software’s Support and Community resources and then spend the rest of the session answering all questions you may have about Jama Connect. Join our Jama experts on Wednesday March 10 at 8 a.m. PT | 5 p.m. CET. If you’re planning to attend, please share your questions in advance to make sure our experts will cover it! You can either comment this post or complete the open question tab at the end of the registration form. Registration ...
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Exporting an Instance's Data

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Exporting an Instance's Data This document is intended to explain the various options of getting your information outside of Jama's software. If you're simply looking to preserve the history of your data and don't need to store it anywhere outside of Jama, Baselines and Duplicate Projects would be good to look into. If you'd only like to share information with colleagues who are not already Jama users, the Community article License Types and Best Practices goes into short detail about inviting users into Jama Connect. Please note that the limitations of inviting colleagues will vary depending on your company's authentication setup and your instance's ...
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Failure Mode and Effects Analysis (FMEA) is one of the most used methodologies for quality and reliability and is an effective tool for assessing fault failures, root cause analysis, and failure modes. FMEA is a highly valuable tool to guide the process of development and is required by various industry standards and regulations. An important quality assurance function is assessing risk for the critical characteristics of a medical device, throughout its life cycle. This is true for any medical device where compliance is required with either the US FDA, EU, or the ISO-14791 quality standard. FMEA provides a way to assess points of failure in a specific design, ...
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In order to streamline the triaging of tickets as they come in, the ticket form contains a Severity field. A Support engineer will select this value once he or she has assessed the situation given the information in the ticket. When we ask ourselves, "What is the severity of this issue?," we will look to the following definitions: Severity    Definition 1                 Jama is down or significantly reduced in a production environment 2                Impaired functionality of a major feature or function in a production environment 3                Problems with Jama running in a non-production environment, functional/general use questions and non-business ...
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Release date US: 2021/02/12 Release date AU/EMEA: 2021/02/13 Admin activity history improvements The Project admin panel now includes added administrative activities filtered by project.    New audit activities available at project level The Project admin activity stream includes actions from these tabs:    Tab Available information Settings Changes in version items; maximum number of items displayed in the Explorer Tree; where to save test run defects.  Item Types Item types that transition from visible to hidden and from hidden to visible.  Release List What was added, edited, deleted, archived, ...
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Many customers use OpsHub for integrating other tools with Jama Connect. We've found that in many cases your questions are quite advanced and best addressed by OpsHub directly. As a result, we're streamlining our OpsHub integrations support process. Starting  Monday, February 8, 2021  all support for OpsHub will be handled by OpsHub directly. You will receive an invitation directly from OpsHub to register for their help portal. If you have a new OpsHub question or issue, complete registration for an OpsHub Service Now account and create a ticket .     If you have an open ticket with Jama Support regarding OpsHub, no need to take any action. ...
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Coming soon — Changes to review workflows In an upcoming release, the Review center will include templates for Approval and Peer reviews. This change provides a new way to transition items when an approver finalizes a review. By adding templates, we streamline the review configuration workflow to ensure reviews are up to date and compliant.     The   Add review status workflow   option will be replaced with   Approval and Peer review templates .  To use this feature, organization administrators must enable an Approval review in Review center settings.  Once enabled, select  Organization | Workflow , then select the items you want to transition ...
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Release date US: 2021/01/15 Release date EU/AU: 2020/01/16 A new look for Stream comments This release introduces a new interface design for Stream comments. You can see the new look when you add, resolve, or reply to a Stream comment.   Improvements include: Layout and consistency with the rest of the application New user avatar design in all commenting views Better user experience for resolving comments with open actions Database traffic management improvements This release includes improvements to database traffic management, which reduces the impact of traffic spikes from users.   Resolved Issues ID Description ...
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Introduction This document is a companion piece to the  Gathering Empirical Data for Troubleshooting  article. The support bundle, a feature available in versions of Jama 8.0 +, is a simple way for a customer to create a comprehensive set of information for troubleshooting purposes. A support bundle includes all of the logs we'd traditionally ask for in support. It also includes logs for Docker and Replicated, detailed system information and all of the configuration and environment variables in use in a customer's environment. Generating a support bundle A support bundle can be generated in one of two ways: using the Replicated web portal ...
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Greetings from the Jama Product Design team ! We are in the early stages of a new research project around Jama Connect dashboards and are looking for some quick insights from members of our customers. If you have a few minutes, you can take this short survey to help get us started. As we continue to develop our ideas, we may reach out to follow up with further discussions. If you are not currently enrolled in our Jama User Research Group and would like to participate directly in future research projects, please sign up here . We appreciate your time -- your feedback helps build a better Jama. If you have any questions, please email Chloe at ...
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Release date US: 2020/12/18 Release date EU/AU: 2020/12/19 Configurable date formats  Organization administrators can now configure the date format from the Organization Details page. The default setting is   month/day/year , but can be changed to   year/month/day   or   day/month/year   as needed. Redesign of Reviews and Stream commenting  This release introduces a new interface design and layout when you make comments in Reviews and the Stream.   Updates to Stream Introduces a new "agree" interaction, so you can agree or like Stream comments by selecting the thumbs up icon.  Displays a new interface layout and updated color ...
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Release date AU/US/EMEA: 2020/12/02   In addition to the issues noted below, this patch release resolves an issue with backup and restore specifically on Microsoft SQL Server that was previously referenced on the   Jama User Community .   Resolved issues ID Resolution SOS-DEF-4910 Equations are now editable if the equation is center aligned.   SOS-DEF-5108 Date and time stamps in Review Center comments are showing correct date values when using d/m/y format.     Notes for installation and upgrades using the provided installation script (recommended): Run 'curl' command to install using the provided ...
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Release date AU/US/EMEA: 2020/12/02 This patch release resolves an issue with backup and restore specifically on Microsoft SQL Server.  The release also simplifies installation by eliminating the manual step of setting docker0 as the private address.    Notes for installation and upgrades using the provided installation script (recommended): Run 'curl' command to install using the provided install script: curl -sSL "https://get.replicated.com/docker?replicated_tag=2.48.0&replicated_ui_tag=2.48.0&replicated_operator_tag=2.48.0" | sudo bash -s no-auto Once script has finished running, navigate to the Admin Console and follow the ...
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We’ve identified an issue that may impact customers using Jama Connect 8.56.1 with a Microsoft SQL Server database. If you need to backup and restore data, note the following: ·         Please  ONLY USE  the SQL Server proprietary backup and restore process ·         Do not use the .jama file or backup XML file methods of backing up and restoring data at this time ·         An upcoming Jama Connect 8.56.2 patch release will resolve this issue and allow the .jama file and backup XML file methods to be utilized again If you have backed up and restored your data using the .jama file or backup XML file methods onto the Jama Connect 8.56.1 version, please ...
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