Articles

How to Decide: Which Jama Reporting Tool To Use

By Shawnna posted 5 days ago
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Jama Reporting Tools   Jama comes with several tools to export your data :   Word and Excel Exports and Office Templates Velocity Reporting   BIRT Reporting   Let ’ s take a closer look at our  Word  and Excel E xports  and mail - merge based Office Templates option . Th ese  tool s   are   great for quickly  getting information out of Jama Software  simply  but, s ometimes  t he built-in Word and Excel Exports and Office Templates don’t quite give you what you want without post-processing.  Exports and Office Templates can export your data into a formatted “document” (with headers, footers, ...
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Trending Community Threads

By Chloe posted 7 days ago
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Hello everyone, I wanted to highlight the most liked and replied to (so far) Jama Community threads 2020! There are two main ways we weigh and quantify your interest in the Community; likes and thread responses. The threads below represent the top ten “liked” and “replied” to threads this year.   Most liked Content this year: Mid-level Administration 9 likes Display stack trace of broken Velocity reports in the generated document 4 likes  Manage Project permissions should allow for unlocking other user's items (shouldn't require Org admin permission) 4 likes easy access to filters 4 likes Data Exchange Build 3.0.0 3 likes Quick Filter ...
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What’s New in Jama Connect 8.48!

By Emily posted 17 days ago
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      We are excited to announce several enhancements to the latest release of Jama Connect for our Cloud customers, available today,  March 13.     First off, we’ve updated the way you manage your  Baselines,  to provide greater efficiency and flexibility for the way you need to setup projects.   You can now :     C reate, edit, and delete folders for your baselines   Drag and drop baseline sources and folders moving them from one location in the tree to another or reorder them as needed     R ename Baseline sources to match the needs of your projects , naming sources is now completely customizable         ...
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Jama Connect 8.48 Cloud Release Notes

By Chloe posted 20 days ago
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Jama Connect 8.48 Cloud Release date AU/US/EMEA: 2020/03/13 Baseline usability improvements Organization and project administrators now have the flexibility to organize their baseline tree using the enhancements in this release. Create, edit, and delete baseline folders Create a folder at the root level: From the Add drop-down menu, select Add Folder .  Right-click on the folder, select Add Folder . Rename a folder: right-click on the folder and select  Edit .          Note : Only empty folders can be deleted.  Edit the name of a baseline source Right-click on the baseline source and select Edit source ...
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Jama Connect Downtimes for Elastic Search Improvements

By Chloe posted 21 days ago
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This is an announcement to all Jama Connect users that we are in the process of upgrading Elastic Search. Enhancing this feature requires one scheduled downtime of up to 6 hours.   Dates to know: We are spreading these downtimes across our customer base in separate day intervals throughout March 17th, 18th, and 19 th . EU downtime: Tuesday March 17 beginning at 6:00pm CET AU downtime: Wednesday, March 18 beginning at 4:00am AEDT   US downtimes: Wednesday, March 18 th beginning at 6:00pm PDT Thursday, March 19 beginning at 6:00pm PDT   I am in the US and there are two different days and times, how do I drill down when my downtime ...
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Opshub changes - Azure DevOps no longer supporting alternate credentials

By Jason posted 28 days ago
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Details Microsoft announced an end of life for supporting “alternate credentials” authentication with their Azure DevOps tool. This means all customers using OpsHub to integrate with cloud Azure DevOps/VTS with Basic authentication will need to take action. At some point in the future, the option for Basic Authentication Mode will be removed and only the Personal Access Token method will be available in Opshub. See this Microsoft DevBlog article for all details. First Step for OpsHub Admins: All Admins  should review their authentication settings in OpsHub. Login to OpsHub UI Navigate to Integrate section  Navigate ...
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Issue with Google Chrome Browser v.79 and v.80 with Jama Cloud 8.47 Test Center

By Chloe posted 02-18-2020
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UI Errors have appeared in Test Center using Jama Connect Cloud 8.47 with newer versions of Chrome (v79 and v80). Most of these errors can be avoided by not upgrading to Chrome v79 or v80 at this time and/or using a different browser.   If you have already upgraded your Chrome browser you can correct most of these errors by: Logging out of Jama Clearing your cookies and cache in Chrome. Logging back in Jama The errors are primarily in the Test execution window within the “results” RTE column in the Test Steps, as outlined in the Known Issues area in the 8.47 Release Note
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Jama Connect 8.47 Cloud Release Notes

By Chloe posted 02-12-2020
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Jama Connect 8.47 - Cloud Release date AU/US/EMEA: 2020/02/14 Review Center usability improvements   This release introduces changes to the Review Center header, which offers streamlined workflows and improved usability. Review participants now see their individual status in the header, instead of the bottom left corner of the Filter/TOC panel. A public user's status, "In Progress" or "Finished" no longer appears in the review header. Views are now consolidated into a single drop-down menu:  Review Compare Stats Feedback For Approvers and Reviewers, the "Finish" button now appears in the top right next ...
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Gathering Empirical Data for Troubleshooting

By Godiva posted 02-07-2020
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Gathering Empirical Data for Troubleshooting This document is primarily intended for self-hosted customers; cloud/SaaS customers will not have access to the servers on which Jama is run, so only the Browser Developer Tools section applies for them. You can then attach the aforementioned file to a support ticket on Jama's support portal . Note that Jama Software does not provide support on the installation, administration, or use of the tools listed in this document, although we encourage their use to assist in troubleshooting technical issues. Client Side Tools: How To Collect HAR files for Support Troubleshooting When performance degradation ...
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Available for Download:  New Hotfix Patches!

By Emily posted 02-05-2020
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We wanted to let you know that we recently released three hotfix patches (8.31.7, 8.36.4, and 8.42.3) now available for download for Self-Hosted customers. This patch release addresses a recent Google Chrome update that can cause the comment feature to be unresponsive. A cross-site scripting (XSS) issue is resolved, and customers accessing Jama Connect behind a proxy can now access the Compare View feature.   Only one patch needs to be downloaded, depending on which version of Jama Connect you are operating.    Which patch do I need to download?   Current Jama Connect Version   Download this  P atch   ...
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Updated Defects since 8.46

By Nisha posted 01-17-2020
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Critical High SOS-DEF-4629- Review moderator with Project Admin permissions cannot assign Signer Role Workaround - none, other than having org admin permissions Medium SOS-DEF-4612-  Some dynamically generated URLs in the app don't work if the tenant's base URL has a trailing slash    Workaround - Remove the trailing slash from the base URL SOS-DEF-4617-  When filtering Change Requests, filter results differ from results shown in saved filter.   Workaround -  View results from "edit" filter view   SOS-DEF-4625- Users without project admin permissions are unauthorized to assign test cases ...
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Jama Connect 8.46 Cloud Release Notes

By Chloe posted 01-16-2020
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Jama Connect 8.46 Cloud Release date AU/US/EMEA: 2020/01/17 New signature identifier in baselines Baselines that have signatures have a new icon in the baseline explorer, making it easier to identify which baselines/reviews have one or more signatures applied.   Baselines with a signature can no longer be deleted. The signatures must be revoked first. If the source for a baseline has been deleted from the project, users trying to create a new baseline or review from the baseline explorer will receive a message explaining that the source has been deleted.  New comment chart in reviews Open comments by comment type can now be seen from ...
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Jama Connect 8.45 Cloud Release Notes

By Chloe posted 01-16-2020
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Jama Connect 8.45 Cloud Release date AU/US/EMEA: 2020/01/03 Electronic signatures updates Sign with your company's SSO We are excited to announce that customers using SSO/SAML now have the ability to electronically sign reviews and baselines. You do not need to make any administrative changes or have your IT apply any updates.   Create or pick an existing baseline in any project, click on the   Add signature   option and complete the sign in request. After successfully signing the baseline, you can revoke your signature and delete the baseline. Please reference the   user guide   for details.   Note:   The application is required to ...
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Jama Connect 8.44 Cloud Release Notes

By Chloe posted 01-16-2020
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Jama Connect 8.44 Cloud Release date AU/US/EMEA: 2019/11/22 Improved baseline handling Undo baseline deletion  Users that may have accidentally deleted a baseline can now quickly undo the deletion by selecting   Undo   in the confirmation message. (You can also still restore a baseline deletion in the activity stream.)     Track baseline name changes Previously, when a baseline name was edited it would update all activities with the new name, making it hard to track name changes in the activity stream. Now you can tell when the name of a baseline has been changed because the baseline ID stays the same and the name is updated. More clarity ...
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Data Exchange User Guide (3.0)

By Chris posted 01-15-2020
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Version 3.0.X February, 18 th 2020 Table of Contents About Use Cases Intended Uses Getting Started Quick Start Guide Mapping Generation Import Only Export Only Exchange Via Conversation Attachments About back to top hide/show Organizations utilizing requirements management tools often have the need to exchange large sets of information with other business units or organizations. The associated relationships and other metadata about individual information items must be persisted across different requirements management tools as part of the exchange of data. ReqIF (Requirements Interchange ...
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Data Exchange Release Notes

By Eric posted 01-15-2020
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Data Exchange 3.2.0 Release Date: March 30, 2020 New Features (CSB-PSFE-106) Client update with disable SSL option Issues Resolved (CSB-PS_DF-231) Fix for absent spec-attribute lists (CSB-PS_DF-229) Corrected format of date-time field (CSB-PS_DF-230) Resolved null exception on mapping manager Data Exchange 3.1.1 Release Date: March 11, 2020 Issues Resolved (CS-PS_DF-225) Resolved issue with ReqIF SPEC-RELATIONS referencing identifiers external to the source document SPEC-OBJECTS (CS-PS_DF-226) Fixed issue with validation processes taking a long time (CS-PS_DF-227) Resolved issue where attachments were posting during ...
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Introducing Chat Support

By Kristina posted 01-08-2020
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Jama Software's customers use Connect for performing much of the product and system development process, from requirements and risk management to document approval. A common Jama customer goal is to work quicker and more efficiently. Sometimes your resident Connect expert has questions or Jama-related needs they cannot address, so they submit a support ticket. Our Customer Care team at Jama is responsive, but tickets with higher severity and greater impact always take priority over the everyday questions. Given that your organization uses Jama Connect to get things done faster, a day waiting for a response can seem like a week.   We hear you: you'd like ...
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Community Greatest Hits for December

By Chloe posted 01-07-2020
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Hello: Wanted to take the time to call out some of our most talked about and viewed threads and resources on the Community for the month of December. The coordinating threads are linked throughout this post, in case you want to continue the conversations. Highlighted here, our two most active communities: Support and Product Ideas. We really enjoy talking with you everyday, keep all your questions, solutions and ideas coming, we are listening! Support Community:   Interfaces (8 replies) Thread initiated by @Art    REST API Create Item POST 405 Error (7 replies ) Thread initiated by @Jack RestAPI error message :TestRun Items is not found (5 replies) ...
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What's New in Jama Connect 8.45

By Chloe posted 01-03-2020
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W hat’s New in Jama Connect 8.45!   We are excited to announce several enhancements to the latest release of Jama Connect for our Cloud customers, available today, January 3.   There are new  Electronic Signature  capabilities in Jama Connect  in 8.45 , customers using SSO/SAML now have the ability to electronically sign reviews and  Baselines .     We’ve also designed a new  Review Center  signature  modal , streamlining signature information into one view.  Review Center also sees improvements to the Participants Progress tab on the Stats page, adding more context on the progress of the review and everyone involved.  Lastly,  ...
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Whats New in Jama Connect 8.44!

By Chloe posted 11-25-2019
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  Jama Connect 8.44  is now available  with some exciting new enhancements across the platform. You’ll find a few highlights below, but for the full list of capabilities and resolved issues, check out our  release notes .    Greater  C larity in  B aseline  O rganization    This release continues to add  enhancements to baselines ,  first  by  better distinguishing baseline  sources from folders.   "Source folders" are now called "sources , "  and  have a green ,  barrel-shaped icon to distinguish them and their unique behavior from folders.   You can now also  see when a baseline name changes.  ...
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