Articles

Community Guidelines

By Kristina posted 11 days ago
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Purpose The Jama Support Community is a place for Jama users to engage and collaborate with Jama support engineers and other users. Rules/Guidelines 1. Be yourself and create a profile. Use the same email that you use when you correspond with Jama Support or Sales. This information will not be public; however, it will help us connect the dots. Likewise, signing up with your real name and identifying your company helps Support best help you. (Of course, if your employer has privacy concerns, you need not make this information public).  2. Look before you post. There’s a good chance another user has made a post about the topic before your visit. ...
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Licenses: How to Renew and Upgrade

By Chloe posted 18 days ago
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You may have just received an email  confirming  your Jama Connect License purchase or renewal. How do you determine which license update process is the correct one for your situation?   There are three ways to update your license.  The method you will use is directly correlated with your instance type.  In this article we will have you define your instance type and then find the coordinating instructions, g o through this list: Are you in the Cloud, Airgapped or Self-Hosted (Non-Airgap)? You are in the Cloud: We host your server in our Cloud; therefore, at time of purchase and/or renewal – your license is automatically ...
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Important change for Jira Cloud Authentication: Switch to API Token

By Jason posted 10-17-2018
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Upcoming Atlassian change What this means for you: Failure to review or take action may cause a preventable break in communication between Jama and Jira Cloud Details Most Jira Cloud users are aware that Atlassian announced the December 1st (12/01/2018) deprecation of two forms of API authentication. The official announcement was made on March 1st. These changes do not impact Self-hosted (non-cloud) Jira users. Deprecating December 1st 2018 – Cookie Based Authentication Basic Authentication with Passwords New Authentication method: Basic Auth: Email address + Jira API Token Atlassian notice: [External Link]  Deprecation notice ...
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Announcing Jama Connect Release 8.31

By Tara posted 10-09-2018
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What's New in the Jama Product Development Platform We are excited to announce several enhancements to the latest release of Jama Connect 8.31, aimed to help get teams accelerating their product development process Jama Connect 8.31 Highlighted Features  Cloud and Self-Hosted Customers   Filtering in Trace View  With the latest enhancement to Trace View , Jama Connect users can filter views by item type to focus on specific product development situations. They can also save and export filters to share information easily across teams.        Self-hosted Customers  Single-Sign On Leverage Jama’s SAML service to connect to your identity ...
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Connect On Premise to Cloud Migration Services - Checklist

By Eric posted 07-05-2018
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Jama Connect delivered via the cloud is an attractive option for organizations wanting to get up and running in a scalable, highly secure hosted environment. Cloud-based users receive more frequent enhancements and capability - several times per quarter. Version updates require little effort. By outsourcing to Jama’s cloud deployment, your organization avoids a host of technical distractions. The results free you and your business to focus on your product development.  Here are the major steps and some key considerations for migrating your local installation of Jama Software to Jama Software's hosted service: Prior to migration: Customer ...
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Formulate Complex Equations with MathType

By Tara posted 07-05-2018
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Jama is pleased to announce our add-on feature MathType. You now have the ability to  formulate complex chemical and mathematical equations directly in Jama Connect.  Checkout our  blog  for more information.
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Introducing Sift: Enhance Jama Connect's capabilities to import Microsoft Word documents

By Tara posted 06-29-2018
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The Jama Product Development platform can help you and your teams transform your product development process.   We are very excited to announce the add-on of Sift,  a third-party application offered by  TipWinns , to Jama Connect. The software add-on intelligently formats any Microsoft .doc, Microsoft . docx, or PDF  document into a requirements document with functional specifications .  This new  format t ed  document  can be imported into Jama Connect, eliminating wasted time and shortening time to market.      After importing  a Microsoft .doc or . docx  document , the  formatted headings   ...
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Jama Connect 8 Architecture and Deployment Model

By Emerald posted 06-21-2018
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For almost ten years the Jama application architecture remained unchanged. With the release of Jama Connect 8 we introduced a significant change to the platforms architecture and deployment model. This article will describe the changes and benefits of Jama's updated platform. Previously, on-premises customers had to install and administer every element of the Jama platform. The new deployment model reduces the administrative overhead by automating the Jama Connect application and configuration. The new Jama Connect 8 architecture is built on a service-based architecture that enables our Engineering team to build a more scalable solution.  This automation ...
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How to Enable Test Runner Licenses

By Abby posted 06-18-2018
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The   release of Jama 8.25   includes many new features to aid Verification and Validation, one of which is a new license type, Test Runner.   This license type  expands upon the abilities of previous license types (Stakeholder and Collaborator), allowing the user to edit defects outside of the test execution area and create test plans. When users do not need the full capabilities of a Creator license, this is a valuable alternative.   Once Test Runner licenses have been purchased, an administrator will need to make some configuration changes before they can be utilized. The Defect item type needs to be updated as a Defect. Via   Admin > Item ...
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Introduction to Jama Remote ElasticSearch

By Emerald posted 04-27-2018
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Starting in the Jama 8.10 release we have added the capability to run the ElasticSearch service remotely on dedicated servers. This is a step towards having a more scalable Jama solution for our enterprise customers.   Prior to Jama 8.10, ElasticSearch service could only run on the same server as the core Jama application. For customers with large volumes of data and concurrent search requests, ElasticSearch can consume high amount of memory and potentially exhaust resources on Jama core server and impact its stability and performance. The only way to scale Jama as the volume of data would increase was to add more memory to the same server.    By moving ...
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EOL Jama Express On-premises Channel

By Steve posted 04-24-2018
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A monthly on-premises release channel titled "Express" was introduced with Jama 8.0. The hope was to deliver updates and value to our customers quicker that the standard twice a year updates for on-premises. After two years, we have reviewed the adoption of Express and determined that this model does not appeal to the vast majority of our on-premises customers and 8.24.2 will be the final release via this channel. Customers that are affected have been notified and will automatically be moved over to the Jama On-Premises Standard channel on May 15th. No further action is required. If you have any further questions regarding this change please contact your account ...
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Jama Connect Hosted Release Notes 8.25+

By Kristina posted 04-24-2018
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Jama 8.32 Cloud Release date: 2018/11/09 New capabilities Jama's SAML service is now available for use by on-premises customers. See the   FAQ   for details.   Resolved issues SOS-DEF-2494: GET /tags/{id}/items returns unexpected results. SOS-DEF-2934: All notifications from Reviews fail to be generated for data sets with multiple organizations. SOS-DEF-2990: Trace view relationships not displaying for users without explicit Read permissions. SOS-DEF-3011: Trial import failing in Jama Analyze from Jama Connect due to deleted historical data involving GET "/rest/labs/activities".  Jama 8.31 Cloud Release date hosted AU: 2018/10/12.  ...
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Use Jama Analyze to collaborate with other teams

By Getro posted 04-24-2018
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It’s rare these days to find a department or team that can operate successfully without the support, communication, and collaboration of its colleagues. Teams struggle to find an easy and engaging method for sharing and collaborating on important data. We regularly need someone else’s data to give us insight into our team’s performance, but getting access to that information can be challenging when it lives inside a tool that another department owns. And sometimes we need their resources to make our own work more effective, but persuading another team to make changes in order to help yours is easier said than done. Teams use Jama Analyze to collect, ...
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Use Jama Analyze to achieve your goals

By Getro posted 04-24-2018
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Every team needs goals. Goal setting aligns teams to broader company objectives and research shows that goals can motivate teams to produce significantly better results than focusing on activity or daily tasks alone. Unfortunately, just setting goals isn’t enough to spur the kind of stellar results we’re all seeking. You need to define how you’ll measure their success and track your progress along the way. That’s why teams use Jama Analyze to keep tabs on the KPIs that indicate success of team goals. In this tutorial, we will show you how to set three different types of targets to your metrics and how your team can stay up to date on the latest achievements. ...
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Jama Analyze: Burndown Chart

By Getro posted 04-24-2018
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A Burndown Chart is a simple way to track progress toward the completion of a Sprint, or an Epic. It will let you know if you are on track to deadlines, and if not, when you will reach completion. Building this chart will also teach you to set projected values in Jama Analyze on any of your other charts, so you can track progress toward sales, performance, availability, or any other goals. How to build your Burndown Chart This is a relatively simple ingredient to build. It is essentially a chart of all remaining tickets left in your Sprint or Epic. We will talk about two ways to build it, one more complicated (and informative) than the other. For ...
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Jama Analyze: 5 Important Metrics for JIRA Users

By Getro posted 04-24-2018
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Welcome to Jama Analyze. The easiest tool to empower your team with data. We help JIRA users like you to unlock the power of the data behind your JQLs and get visibility across multiple teams in one place on beautiful custom dashboards. In order to help you get the most out of your metrics and KPIs, we have put together this guide, specifically for JIRA users that will walk you step-by-step through setting up some important metrics right away, and teach you to use the platform in the process. We will be focusing on 4 of the most important metrics JIRA users track in Jama Analyze: Sprint Burndown Average Velocity Backlog health/ Ready Sprints ...
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Jama Analyze: Backlog Health

By Getro posted 04-24-2018
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Backlog Health is a measure of how long your groomed backlog will last. While every team’s threshold might be different, a healthy backlog usually has at least 2 sprints worth of “ready” stories. Any less, and the team will start to struggle with poor requirements and may be idled if they speed up. On the other hand, if you have too much prepared, your stories can grow stale and result in a lack of product focus on what’s important to the business. A healthy backlog relies on story sizing, prioritization, and definition of success for the feature. Tracking your backlog health is key to understanding your product process and to staying out ahead of ...
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Use Jama Analyze to be healthier and happier

By Getro posted 04-24-2018
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Happy, motivated and engaged teams are more creative, innovative and productive. We all know that. But keeping your finger on the pulse of your team’s health and happiness can be challenging, especially if you manage multiple teams or you’re working at the typical breakneck pace of business today. Teams use Jama Analyze to regularly monitor how everyone feels about the work they’re doing, the value they’re providing customer , and their excitement for what lies ahead. The polls are 100% anonymous, giving your team the freedom to provide critical, honest feedback about what’s working and what isn’t. Leaders that regularly employ the use of team polls ...
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Jama Analyze: Number of Outstanding Blockers

By Getro posted 04-24-2018
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Tracking outstanding blockers is important so that you can make sure that your team is removing blockers in a timely manner and providing value, and also to ensure progress on projects doesn’t get sidetracked due to unresolved blockers. Ideally blocked work items will trend down. How to Make this metric: 1: Log in to your Jama Analyze account 2: Create An Ingredient from the New Metrics dropdown menu in your directory, or any dashboard. 3: Title the Ingredient. You can give it a description to add some context. 4. Assign someone to report on the ingredient -- this will let you choose a teammate to take ownership of this metric. Maybe ...
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Jama Analyze: Running a Meeting with Speed, Quality, Accuracy, and Joy

By Getro posted 04-24-2018
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At Jama Analyze, we think about performance in terms of Speed (eg predictable velocity, time to market), Quality (eg defect rates, reliability, pages), Accuracy (eg say/do ratio, value delivered, ticket churn, ready sprints), and Joy (eg polls on preparedness, communication, delivered value).  If you touch base on these metrics in one-on-one meetings with your managers to evaluate specifics, you can then use the metrics to brainstorm on solutions to challenges and celebrate wins in department-wide meetings. Manager 1:1s Review of how the team is doing in terms of key Speed, Quality, Accuracy, and Joy measures, and what the right focus over the coming ...
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