Articles

Versioning vs API ID

By Carmen posted 12 days ago
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Every time a new version of an item is created, a new API ID is assigned to the item’s old version. API IDs remain the same, but their versioning process can cause confusion. When items in review are modified after a review is published, a blue banner is displayed along the top of the review to alert to the fact that we're looking at an outdated version of that item. At that time, if API IDs are set to visible in reviews, the old version' API ID will be displayed. After re-publishing the review, the current version of the item will show the original API-ID. Although the latest item's version always keeps ...
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Product Spotlight: Review Center

By Chloe posted 18 days ago
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  Review Center is one of  the  most  valued  features  in Jama Connect , providing an iterative, collaborative approach to reviewing requirements and tests in real-time.   We  are excited to   continue  to help  customers  align stakeholders,  reduc e  lengthy review cycles and ea se  the path to compliance  by  continuing to invest   in  new enhancements to  Review  Center .   The latest two releases have focused on  e nhancing  review workflows  and  strengthening  e -signature  compliance .     Available now, you’ll see improvements to Review Center, including:   A refreshed Review Center Wizard that ...
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What's New in Jama Connect 8.43!

By Chloe posted 18 days ago
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Jama Connect 8.43  is now available  with some exciting new updates to Review Center and Baselines.  You’ll find a  few highlights   below, but  for the full list of capabilities and resolved issues, check out  our   release notes .   And   t o see how it all works,  watch our   8.43 What’s New Video .     Gain visibility into review history   There are a lot of moving parts  when it comes to reviews  and it’s important to keep track of what took place, who was involved, and when final approvals and signatures  occurred .  To assist,  Jama Connect  Review Center now offers a “Review Activity” tab le  in the Stats ...
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How to Decide: Functional vs Document-centric Project Structures

By Zeb posted 25 days ago
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Regardless of industry or company size, when deploying Jama Connect, teams must decide how best to structure information in their Jama projects. Typically, the following two approaches are considered: Functional Product Structure: Projects are structured to align with the hierarchical breakdown of product definition (e.g., system/subsystems) and/or the organization of teams/disciplines. Document-centric Structure: Projects are structured to align with documentation needs, whereby the project's Explorer tree basically becomes the Table of Contents for the document. In the example below, the Functional Product Structure is organized by levels ...
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How to Use Conditional Statements in Advanced Filters

By Kimberly posted 10-07-2019
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With Advanced Filters you can save a particular set of rules or conditions for later use or editing . Advanced filters can be duplicated ,  made public to share with other users, favorited for convenient application, or used to filter the Explorer Tree . There are three Boolean operators that Advanced filters use to set up rules and conditions: AND , OR , and NOT .  The AND  operator is used to narrow search results. This is useful when filtering for items that must meet one specific or many specific rules. To apply the AND operator to your rule or rule group, you'll want to use "All". In the example below, we're looking for items that have at ...
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What's New in Fall Standard Release!

By Chloe posted 10-04-2019
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We are excited to announce several enhancements to the latest release of Jama Connect 8.42.1, now available for download for our Self-Hosted customers. This release improves the usability and compliance of Review Center , making the setup process more efficient and adding signer roles for E-Signatures. We’ve also made enhancements to Baselines by improving searchability, labeling, and more signature protection. For customers with Risk Management licensing, this release brings usability and traceability enhancements to Risk Management Center,  allowing you to gain further visibility between risks and items in Jama Connect . Lastly, with 8.42.1 ...
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Supported Software for Jama Connect Standard v8.42

By Chloe posted 09-24-2019
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Browsers: Note that browser zoom is supported only at 100%. Use of browser extensions/add-ons or the enablement of Compatibility View is not supported while using Jama. To prevent session issues, the application should be used in a single browser window.  Internet Explorer 11*  Edge Chromium Firefox** Firefox ESR (as of Jama 8.10) Google Chrome** Safari** *Note that IE is not supported with the Admin Console in on-premises installations of Jama 8.x using versions of Replicated < 2.4.0. **We will support versions released over the past 12 months. Supported Word Processor and Spreadsheet Programs for Exports and Reports: ...
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Velocity Reporting update FAQ (updates start with Jama Connect 8.42)

By Kristina posted 09-13-2019
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What are these changes? The Velocity engine is being updated, requiring new template syntax for customers' reports. Why is Jama Software making these changes? Updating the Velocity reporting process to the new format will improve the overall quality of these reports in several ways: Improving overall security Increasing the stability of reports over time Simplifying the Report building process   How does this impact Jama Connect users at my company? Jama Connect users are not expected to be impacted immediately, but with any change in tooling, there is a risk of fringe issues not being immediately visible due to the highly ...
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API Cookbook: Community Deep Dive

By Chloe posted 08-22-2019
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Welcome to our second Community Deep Dive, Wednesday, September 25th, 2019 at 7:00am PST, today's topic is: API Cookbook What is the API Cookbook? Listen as Senior Product Manager, Jason Brown introduces our REST API Cookbook and outlines how you can benefit from it when writing your own REST API calls? We will also go over one of the latest Cookbook topics of Lucene and Abstract Search in detail.  API Cookbook This is a YouTube live event from Jama Software headquarters. We will be monitoring this page and taking questions during the live event (September 25th 2019 at 7:00am PST). To participate:  make sure ...
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Named Support Contacts Explained

By Megan posted 08-16-2019
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Greetings Community, As a part of your Maintenance and Support contract with Jama, Support issues raised via ticket need to be directed through your company’s Named Support Contacts. There are several reasons why this is important:  Process: Many of our customers have an internal team that supports Jama; directing requests through this team ensures internal processes and expertise are honored. Security: Often times Jama Support is engaged to request system changes (particularly in the case of our hosted environment) and we want to be sure we are dispensing this advice to the individuals responsible for the overall health of Jama. Domain Expertise: ...
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Upcoming changes to Velocity Reports: send us your examples!

By Jason posted 08-15-2019
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Velocity is a third-party reporting engine used by many customers to produce custom reports. After a thorough review of security and customer-reported issues, we determined that we need to update Velocity. Our goal is to provide the safest, easiest-to-use experience while meeting customers' reporting and publishing needs. We started to roll out these changes in recent cloud releases, with more visible updates coming for both our cloud and self-hosted customers. The changes being made will make the Velocity reporting and overall Jama Connect system safer and more reliable in the long term. We are updating the Velocity infrastructure and removing functions that ...
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Come to our second Community Deep Dive! September 25th, 2019 7am Pacific time.

By Chloe posted 08-12-2019
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Hello Community! Our second live Community Deep Dive event is focused on our API Cookbook ! We have noticed all the Community questions you have about using our REST API and this webinar is for you! The API Cookbook is a living document our Product team actualized to help customers materialize REST API opportunities. We are excited to present this resource to you because many of the seed ideas in this document was influenced directly by Community activity.  In this Community Deep Dive Senior Product Manager, Jason Brown will: Go over our Developers Portal Introduce the API Cookbook Provide overview of all Cookbook topics Bonus - take a deep dive ...
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Jama Performance In Enterprise Recommendations for System Administrators

By Preston posted 05-02-2019
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Introduction   Jama Connect is a platform that is successfully used at scale for many different use scenarios. By design, Jama Connect can be configured and used in many ways. The fact that the platform is so configurable makes it difficult to provide “hard” guardrails and performance recommendations. Instead, the purpose of this document is to:   d efine  “ typical ” usage profile of Jama Connect p rovide a matrix  where performance  may be affected during specific usage scenarios   provide recommendations to mitigate performance  risks   Assumptions:   This article assumes your Jama Connect instance is in our hosted ...
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How to fix the User Login and Visual Utilization Reports

By Dana posted 04-29-2019
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The User Login Report and the Visual Utilization Report have been updated on our Community-Reports repo on Github .  To apply these updates you can upload the new reports from Github or manually fix them by following the steps below. There is a known issue where BIRT reports that include charts will fail when attempting to open with MS Word due to a library dependency that is not compatible with recent Java updates. The reports are still accessible when viewed with the HTML option. The embedded version of BIRT, which is the SQL reporting engine included in Jama Connect, requires a feature that was deprecated in Java 4 and was not included in the ...
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Editing the file attachments whitelist in Jama Connect 2015.5 and older

By Jason posted 04-24-2019
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For our self-hosted customers that use any Jama Connect 8.X, adding a file type to the attachments whitelist is as easy as logging in as the root user and editing the list under System Properties.  For our customers that are hosting their own Jama Connect version 2015.5 or older, it’s a bit more involved. You’ll need to edit the contour-service-attachment.xml file. To do this you’ll need to:  Stop the Tomcat server  systemctl stop tomcat Take a backup of contour-service-attachment.xml, located on the application server in  {tomcat_home} > webapps > contour > WEB-INF > classes > context . Search for the following line: <bean ...
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Performance Testing and Planning: Community Deep Dive

By Chloe posted 04-15-2019
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Welcome to our first Community Deep Dive Webinar, April 17, 2019 at 7:00am PST, today's topic is: Performance Testing & Planning   What is the Jama Quality Assurance testing process? Under what circumstances should you write your own tests? What are some tips for writing tests? How to measure your results? How can Enterprise Elite and Essentials benefit you? Performance Testing & Planning This is a YouTube live event from Jama Software headquarters. We will be monitoring this page and taking questions during the live event (April 17th at 7:00am PST). To participate:  make sure you are logged into the ...
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Jama Connect Performance Whitepaper

By Michael posted 04-12-2019
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Performance Planning for Self-Hosted Implementations of Jama Connect Overview This article provides information about internal testing practices at Jama Software as well as insights into how Jama Connect self-hosted customers can be successful scaling and testing in their own environments. We will list factors that should be considered and provide both best practices and troubleshooting tips.   If you are using Jama Connect Cloud (our SaaS-based solution) then you are already in an environment where we work to monitor and maintain optimal performance. If you are currently self-hosted and want more information about our SaaS offering, please talk with ...
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Opshub OIM Release Notes

By Chloe posted 04-08-2019
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Latest version - Opshub OIM v7.24 Please contact Jama Support for assistance updating to the latest version of SelfHosted OIM. Cloud users will be updated to the latest version quarterly, timing must be scheduled. Older version release notes can be found here:   docs.myopshub.com Select the appropriate version in the top right of the Opshub Doc repository.   OIM v7.24   New Connectors, Versions, and Entities Added support for Microfocus ALM (HP ALM) version 12.6 Added support for Jira Zephyr plugin version 4.0.5.40507892 Enhancements Updated launch page of OpsHub Integration Manager with new design Revised error messages ...
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Come to our first Community Deep Dive Live Webinar!

By Chloe posted 04-08-2019
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About this Community Deep Dive Webinar As practitioners of Jama Software, you know the benefits of using specialized software which aligns your industry professionals and requirements to develop complex products, systems and software. It is important to have the most updated version of Jama Software to maintain full performance capability in attaining your company goals. We'd like to share our pre-release testing process as well as cover scenarios you may need to test. This Community Deep Dive will be a live event from Jama Software headquarters on April 17, 2019, 7am PST. How you can participate: Here is a direct link for this webinar on ...
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Polling, Concurrency, Scan Frequency Guidelines for Tasktop and Opshub

By Jason posted 04-04-2019
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Polling, Concurrency, Scan Frequency Guidelines for Tasktop and Opshub Jama currently works directly with Tasktop and Opshub for Data Federation services. Improper Polling and scan settings can have detrimental impact to service use. If you work with another vendor and would like to share your settings in this central area, please let us know. Tasktop Recommended Configuration: Our recommendations are based on the 19.1 Tasktop Settings. Details:  https://docs.tasktop.com/tasktop/user-guide/settings Change Detection Polling Interval Recommended setting: 1 minute Full Scan Change Detection Polling Interval Recommend setting: at-least 24 hours ...
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