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Release Date US: 2022/11/29 Release Date AU/EU: 2022/11/30 KOTS Installation Updates This hotfix release applies only to Kubernetes Off-the-Shelf (KOTS) deployments and upgrades, and includes these administrative changes: TLS 1.0 and TLS 1.1 configuration options have been removed. For installations that don't start from a .jama file, we now provide improved support when you upgrade directly to existing data sources.
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Jama Connect® 8.80 Cloud

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Release Date US: 2022/11/11 Release Date AU/EU: 2022/11/12 Now Available — Jama Connect Advisor™ On October 26, 2022, Jama Software launched Jama Connect Advisor, a fully integrated add-on product for Jama Connect Cloud which helps users write effective, efficient, and well-organized requirements. Based on industry-accepted INCOSE rules (International Council for Systems Engineering) and EARS notation (Easy Approach to Requirements Syntax), Jama Connect Advisor utilizes natural language processing to deliver insight into requirement quality and accuracy in real-time. For details and licensing information, visit our website or contact your Jama Software ...
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Browsers Note that browser zoom is supported only at 100%. Use of browser extensions/add-ons or the enablement of Compatibility View is not supported while using Jama Connect. To prevent session issues, the application should be used in a single browser window. Edge Chromium Firefox** Google Chrome** Safari** **We will support versions released over the past 12 months. Supported Word Processor and Spreadsheet Programs for Exports and Reports Office 365 for Mac Office 365 for Windows Server Components Jama Connect does not support high availability configurations. We recommend using snapshotting via your ...
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Release Date: 2022/11/02 End of Life (EOL) Features — New Section in Admin Details Page The Organization Admin Details page now includes the new section, EOL Features , that lists which features will be discontinued. EOL features can be enabled or disabled as needed. ​ End of Life for Trace Matrix Feature As announced in the Jama Connect 8.76 Cloud release notes , the Trace Matrix will no longer be supported within the next year. This decision was guided by the superior capabilities and the significantly higher usage (over 20x) of Trace View, as well as the objective to simplify the available options for traceability analysis in Jama Connect. ...
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Jama Connect® 8.79 Cloud

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Release Date US: 2022/10/14 Release Date AU/EU: 2022/10/15 Test Management Updates Deleted test runs are now logged in the project activity stream. Make Test Runs Current is now called Sync Test Runs to Test Cases for improved clarity. When you select Sync Test Runs to Test Cases — previously called Make Test Runs Current — the test run is now versioned instead of replaced. Synced test runs are versioned and updated to reflect the changes from the test case; any previous progress, results, or statuses are saved in the test run version history. To restore previous results, select Make current in the test run version ...
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Release Date US: 2022/10/05 Release Date AU/EU: 2022/10/06 IMAP Server Configuration Now Supports OAuth for Microsoft Domains Microsoft has announced EOL for basic authentication in Exchange Online, starting as early as October 1, 2022. If you use basic authentication on a Microsoft-hosted IMAP server, you must update the connection settings to use OAuth. You must also register a Microsoft AAD application with the appropriate permissions. For more information, see Authenticate an IMAP, POP, or SMTP connection using OAuth . Jama Connect supports the Client Credentials Flow using a client Secret. Other IMAP server providers or relays can also be ...
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Release Date US: 2022/10/05 Release Date AU/EU: 2022/10/06 IMAP Server Configuration Now Supports OAuth for Microsoft Domains Microsoft has announced EOL for basic authentication in Exchange Online, starting as early as October 1, 2022. If you use basic authentication on a Microsoft-hosted IMAP server, you must update the connection settings to use OAuth. You must also register a Microsoft AAD application with the appropriate permissions. For more information, see Authenticate an IMAP, POP, or SMTP connection using OAuth . Jama Connect supports the Client Credentials Flow using a client Secret. Other IMAP server providers or relays can also be used. ...
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Release Date US: 2022/10/03 Release Date AU/EU: 2022/10/04 IMAP Server Configuration Now Supports OAuth for Microsoft Domains Microsoft has announced EOL for basic authentication in Exchange Online, starting as early as October 1, 2022. If you use basic authentication on a Microsoft-hosted IMAP server, you must update the connection settings to use OAuth. You must also register a Microsoft AAD application with the appropriate permissions. For more information, see Authenticate an IMAP, POP, or SMTP connection using OAuth . Jama Connect supports the Client Credentials Flow using a client Secret. Other IMAP server providers or relays can also be used. ...
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Release Date US: 2022/08/08 Release Date AU/EU: 2022/08/09 Replicated KOTS Updates This release includes improvements specific to Replicated KOTS deployments: Ability to save tenant assets in AWS Elastic File Store (EFS) Externalized the volume size for Elasticsearch nodes so that customers can specify the amount of disk space that each Elasticsearch node is allowed to use With this release targeted for KOTS deployments, customers utilizing the standard Replicated channel for deployment will not benefit from, and are not advised to, install this hotfix release.
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As a part of your Maintenance and Support contract with Jama, Support issues raised via ticket need to be directed through your company’s Named Support Contacts (NSCs). There are several reasons why this is important: Process : Many of our customers have an internal team that supports Jama; directing requests through this team ensures internal processes and expertise are honored. Security : Often times, Jama Support is engaged to request system changes (particularly in the case of our Cloud environment), and we want to be sure we are dispensing this advice to the individuals responsible for the overall health of Jama. For this reason, we do not ...
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Jama Connect® 8.78 Cloud

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Release Date US: 2022/09/16 Release Date AU/EU: 2022/09/17 End of Life (EOL) Features — New Section in Admin Details Page The Organization Admin Details page now includes a new section, EOL Features , that lists which features will be discontinued. EOL features can be enabled or disabled as needed. ​ End of Life for Trace Matrix Feature As announced in the 8.76 release notes , the Trace Matrix will no longer be supported within the next year. This decision was guided both by the superior capabilities and the significantly higher usage (over 20x) of Trace View. With this release, an organization admin now controls the visibility of ...
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In a previous article, Monitoring Float License Usage , we have detailed out several ways to analyze license metrics between the Admin section of Connect and the exported raw data. In this article we will expand on a more advanced analysis of the raw license data exported to Excel to evaluate license consumption. Exporting License Usage from Connect The Admin license page does not store data older than 90 days, therefore it is recommended to export the license usage data every 90 days for all license types in order to maintain a historical record locally for year-over-year analysis and identifying longer-term trends. You will start by performing these ...
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It is possible to view all support tickets for the organization you work for and subscribe to all ticket updates, including active tickets submitted by other users and previously closed requests. 1. First, log in to your Jama Software Support account. 2. Second, click on the Organization Requests tab on the right. This view shows all tickets opened by or for your organization. If you do not see this tab, you can have a Named Support Contact submit a support ticket to Jama Customer Support to ensure the correct level of visibility to your account. Note that enabling visibility to tickets is an organizational setting, which allows ...
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Jama Connect® 8.77 Cloud

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Release Date US: 2022/08/19 Release Date AU/EU: 2022/08/20 Version History Now Available for Item Categorization In Single Item View and Reading View, the Categories table now includes the Applied column. View this column to see which version the item was at when a category was applied. Usability Updates When you add a defect from the Test Execution window, a confirmation message now appears. The full Category Path is now displayed in the project's List View and is based on the cell width. You can now apply relationship indicator icons to the Dashboard filter widget. Resolved Issues ID Description ...
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Jama Connect® 8.76 Cloud

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Release Date US: 2022/07/22 Release Date AU/EU: 2022/07/23 SCIM Provisioning for Group Management This release builds on the new System for Cross-Domain Identity Management (SCIM) workflows for user management that were introduced in Jama Connect 8.74. Your organization can now automatically provision groups from Okta into Jama Connect. With SCIM group management, you can: Create new organization-level groups Read existing org-level group membership Update org-level group membership (add/remove) Delete org-level groups In addition to SCIM support for Okta, Jama Connect now includes SCIM support for Microsoft Azure AD. Contact Jama ...
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Release Date US: 2022/06/28 Release Date AU/EU: 2022/06/29 Resolved Issue ID Description SOS-DEF-6506 The actual results are now saved in the test execution window.
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Jama Connect® 8.75 Cloud

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Release Date US: 2022/06/24 Release Date AU/EU: 2022/06/25 Introducing Lookup Matrix Calculated Field Type Lookup matrices serve as a source for logic-based calculations in lookup matrix type calculated fields, and provide logic-based calculations (for example, 3 * 5 = High). They also can return results with color formatting, which visually helps users interpret the calculation results. Admin Changes Pick lists now have a type: Standard: Default single-select field Lookup Matrix: Appropriate when planning to use pick list in a logic-based calculation (powered by lookup matrices) New Admin Tab — Lookup Matrix You ...
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When an installation or upgrade service is needed, here is the process to submit a request to the Jama Support team -- Navigate to the Jama Support site , then select ‘SUBMIT A TICKET’ > Installation and Upgrade Services Request. Enter all required fields within the request form, then submit the request. Note: The request must be submitted by the customer directly. The more information provided, the better and expedient the support received will be! The submitting customer will receive an automated response that the ticket has been received, and that it is in process of review and assignment. From that point, the customer should expect ...
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Browsers Note that browser zoom is supported only at 100%. Use of browser extensions/add-ons or the enablement of Compatibility View is not supported while using Jama Connect. To prevent session issues, the application should be used in a single browser window. Edge Chromium Firefox** Google Chrome** Safari** **We will support versions released over the past 12 months. Supported Word Processor and Spreadsheet Programs for Exports and Reports Office 365 for Mac Office 365 for Windows Server Components Jama Connect does not support high-availability configurations. We recommend using snapshotting via your ...
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Release Date All: 2022/06/16 License Administration The Admin License page has been redesigned and enhanced for ease of use and readability. The page filter drop-down menu now includes all license types -- you are no longer limited to a portion of your license usage. You can also now select All to group overall license usage into a single view. The bar chart has been updated to an area chart to display grouped license types with more clarity. When viewing the area chart as a date range, you can click on a single day to view the hourly breakdown. You can also click on a single hour to view a new minute-by-minute breakdown for better real-time ...
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