Articles

Announcing Jama Connect for Medical Device Development

By Emily posted 2 days ago
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We at Jama Software have been working with industry leading medical device companies over the past decade streamlining  their device product development , simplifying regulatory submissions and audit preparations , and accelerating  time to market.     Today we bring that partnership to the next level with  a new solution designed to help engineering teams better manage device requirements, risk and design control all on one powerful platform. The newest release makes regulatory submissions and audit preparations a straightforward process, speeding time-to-market deployment with no reduction in quality.   With Jama for Medical Device Development, ...
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Community Badges

By Decoteau posted 15 days ago
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Jama Community Badges Earn badges while building relationships in Jama's Community!  Admin Badges   New Member Badge  For new members in their first 90 days. 1st Level: Collaborator Badge When a Community member helps another with feedback, tips, or suggestions.  Advanced Level: Helper Badge   When a Community member is consistently helpful to other users.  Advanced Level: Tech Wizard and Solver Badges When a Community member shares a hard-won technical solution such as  code snippets, Velocity reporting ...
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What’s New in the Jama Connect 8.49 Standard Release

By Emily posted 22 days ago
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  The Jama Connect 8.49 Spring Standard Release is here, now available for download.  To catch you up on what’s included, you’ll find a few highlights below.  For the full list of capabilities and resolved issues, check out  the  R elease  N otes.        Baselines   This release introduces a new Baseline  search  feature, making it easier to find the baselines, folders or sources you’re looking for.  You can now:    Search for baselines, folders, or sources and the results will be highlighted    Drag and drop search results and everything will still remain highlighted    Refresh the tree to clear the highlighting   ...
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Supported Software for Jama Connect Standard 8.49

By Chloe posted 24 days ago
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Browsers: Note that browser zoom is supported only at 100%. Use of browser extensions/add-ons or the enablement of Compatibility View is not supported while using Jama Connect. To prevent session issues, the application should be used in a single browser window.    Internet Explorer 11*  Edge Chromium Firefox** Firefox ESR  Google Chrome** Safari** *Note that IE is not supported with the Admin Console in on-premises installations of Jama 8.x using versions of Replicated < 2.4.0. **We will support versions released over the past 12 months.   Supported Word Processor and Spreadsheet Programs for Exports and Reports: ...
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Jama Connect 8.49 Standard Release Notes

By Chloe posted 24 days ago
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Release date AU/US/EMEA: 2020/05/06 Baselines: Improved usability, organization structure and search   Baseline IDs All baselines now display a unique and non-editable identifier that is generated when the baseline is created.  Track baseline name changes Previously, when a baseline name was edited it would update all activities with the new name, making it hard to track name changes in the activity stream. Now you can tell when the name of a baseline has been changed because the baseline ID stays the same and the name is updated.  Updated the language from baseline folder to baseline source Baselines have ...
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Jama Connect 8.50 Cloud Release Notes

By Chloe posted 24 days ago
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Release date AU: 2020/05/08 Release date US/EMEA: 2020/05/08   Updates to baseline permissions  Organization and project administrators can edit the name and description of a signed baseline.   Updates from customer feedback From the Organization Details page, administrators can generate equation images as PNG or SVG files using the WIRIS MathType editor.     Resolved issues ID Resolution SOS-DEF-4064 The logout timer now works as designed. SOS-DEF-4678 When updating existing items with round-trip imports, the system will stop the import and alert the user when there are two rows in Excel ...
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How To Create A Template Project

By Steve posted 26 days ago
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Introduction A best practice in administering Jama Connect is to create a Template Project that can be reused/duplicated as necessary. Creating a Template Project has the following benefits: - Standardize methodology A Template Project is a good way to enforce standardization of the requirements management and testing ​processes by using the same data templates and relationship rule configuration. Each team may operate in their own project in Jama which will allow flexibility and customization at the project level for things like a project tree structure, tags, release list, and workflows. - Increase speed for setting up new project ...
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Resources to help you maximize the use of Jama Connect while remote

By Emily posted 29 days ago
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We hope everybody’s staying safe and healthy  right now . All of us at Jama Software work from home now  like you,  and we’re here to help you get through the challenges the next few months could bring.  As you change the way you do business, we want to support you in any way we can maximizing the effectiveness of Jama Connect  and manage your product development.   Here are a few ways  in which you can reach out to if you need more assistance right now:   Contact your  Account Manager for an assessment with one of our consultants   to address your specific needs as you seek to increase adoption and virtual team productivity.   ...
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What’s New in Jama Connect 8.49

By Emily posted 04-17-2020
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What’s New  in Jama Connect 8.49!   We are excited to announce several enhancements to the latest release of Jama Connect for our Cloud customers, available today,  April 1 7 .       This release introduces a new  Baseline search  feature,  making it easier to find the baselines , folders  or sources you’re looking for.  You can now:   Search for baselines , folders, or  sources and the results will be highlighted   Drag and drop search results and everything will still remain highlighted   Refresh the tree to clear the highlighting     Also, now when you click a Baseline ID, that will open up where ...
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Jama Connect 8.49 Cloud Release Notes

By Chloe posted 04-15-2020
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Jama Connect 8.49 Cloud Release date AU/US/EMEA: 2020/04/17 Baseline search and usability improvements Use the new baseline search feature to find a source or baseline. Keep the number of project baselines and sources under 14,000 to maintain efficient search performance.    When you type a search request, the results are highlighted so you can find them easily.      When you clear the search field, the results from the previous search are expanded and highlighted in the baseline tree.      When you create a folder or baseline, it is highlighted in the baseline tree. Selecting the baseline ID in the activity stream highlights the baseline ...
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Introducing the Jama User Research Program

By Kevin posted 04-03-2020
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For the Jama product team, your feedback in the user community plays an integral part in shaping our product roadmap. We believe that community extends beyond the digital space to our customers’ workplaces and workflows. The face-to-face conversations we have with you inspire our team in ways not always possible through email or chat.  To that end, we are thrilled to announce our latest opportunity to continue those conversations: the  Jama User Research Program . This program is designed to foster collaboration with you, our customers, so that we can create user-centered solutions. Hearing directly from you gives our product and design teams critical feedback ...
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How to Decide: Which Jama Reporting Tool To Use

By Shawnna posted 03-25-2020
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Jama Reporting Tools   Jama comes with several tools to export your data :   Word and Excel Exports and Office Templates Velocity Reporting   BIRT Reporting   Let ’ s take a closer look at our  Word  and Excel E xports  and mail - merge based Office Templates option . Th ese  tool s   are   great for quickly  getting information out of Jama Software  simply  but, s ometimes  t he built-in Word and Excel Exports and Office Templates don’t quite give you what you want without post-processing.  Exports and Office Templates can export your data into a formatted “document” (with headers, footers, ...
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Trending Community Threads

By Chloe posted 03-23-2020
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Hello everyone, I wanted to highlight the most liked and replied to (so far) Jama Community threads 2020! There are two main ways we weigh and quantify your interest in the Community; likes and thread responses. The threads below represent the top ten “liked” and “replied” to threads this year.   Most liked Content this year: Mid-level Administration 9 likes Display stack trace of broken Velocity reports in the generated document 4 likes  Manage Project permissions should allow for unlocking other user's items (shouldn't require Org admin permission) 4 likes easy access to filters 4 likes Data Exchange Build 3.0.0 3 likes Quick Filter ...
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What’s New in Jama Connect 8.48!

By Emily posted 03-13-2020
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      We are excited to announce several enhancements to the latest release of Jama Connect for our Cloud customers, available today,  March 13.     First off, we’ve updated the way you manage your  Baselines,  to provide greater efficiency and flexibility for the way you need to setup projects.   You can now :     C reate, edit, and delete folders for your baselines   Drag and drop baseline sources and folders moving them from one location in the tree to another or reorder them as needed     R ename Baseline sources to match the needs of your projects , naming sources is now completely customizable         ...
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Jama Connect 8.48 Cloud Release Notes

By Chloe posted 03-11-2020
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Jama Connect 8.48 Cloud Release date AU/US/EMEA: 2020/03/13 Baseline usability improvements Organization and project administrators now have the flexibility to organize their baseline tree using the enhancements in this release. Create, edit, and delete baseline folders Create a folder at the root level: From the Add drop-down menu, select Add Folder .  Right-click on the folder, select Add Folder . Rename a folder: right-click on the folder and select  Edit .          Note : Only empty folders can be deleted.  Edit the name of a baseline source Right-click on the baseline source and select Edit source ...
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Jama Connect Downtimes for Elastic Search Improvements

By Chloe posted 03-09-2020
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This is an announcement to all Jama Connect users that we are in the process of upgrading Elastic Search. Enhancing this feature requires one scheduled downtime of up to 6 hours.   Dates to know: We are spreading these downtimes across our customer base in separate day intervals throughout March 17th, 18th, and 19 th . EU downtime: Tuesday March 17 beginning at 6:00pm CET AU downtime: Wednesday, March 18 beginning at 4:00am AEDT   US downtimes: Wednesday, March 18 th beginning at 6:00pm PDT Thursday, March 19 beginning at 6:00pm PDT   I am in the US and there are two different days and times, how do I drill down when my downtime ...
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Opshub changes - Azure DevOps no longer supporting alternate credentials

By Jason posted 03-02-2020
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Details Microsoft announced an end of life for supporting “alternate credentials” authentication with their Azure DevOps tool. This means all customers using OpsHub to integrate with cloud Azure DevOps/VTS with Basic authentication will need to take action. At some point in the future, the option for Basic Authentication Mode will be removed and only the Personal Access Token method will be available in Opshub. See this Microsoft DevBlog article for all details. First Step for OpsHub Admins: All Admins  should review their authentication settings in OpsHub. Login to OpsHub UI Navigate to Integrate section  Navigate ...
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Issue with Google Chrome Browser v.79 and v.80 with Jama Cloud 8.47 Test Center

By Chloe posted 02-18-2020
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UI Errors have appeared in Test Center using Jama Connect Cloud 8.47 with newer versions of Chrome (v79 and v80). Most of these errors can be avoided by not upgrading to Chrome v79 or v80 at this time and/or using a different browser.   If you have already upgraded your Chrome browser you can correct most of these errors by: Logging out of Jama Clearing your cookies and cache in Chrome. Logging back in Jama The errors are primarily in the Test execution window within the “results” RTE column in the Test Steps, as outlined in the Known Issues area in the 8.47 Release Note
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Jama Connect 8.47 Cloud Release Notes

By Chloe posted 02-12-2020
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Jama Connect 8.47 - Cloud Release date AU/US/EMEA: 2020/02/14 Review Center usability improvements   This release introduces changes to the Review Center header, which offers streamlined workflows and improved usability. Review participants now see their individual status in the header, instead of the bottom left corner of the Filter/TOC panel. A public user's status, "In Progress" or "Finished" no longer appears in the review header. Views are now consolidated into a single drop-down menu:  Review Compare Stats Feedback For Approvers and Reviewers, the "Finish" button now appears in the top right next ...
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Gathering Empirical Data for Troubleshooting

By Godiva posted 02-07-2020
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Gathering Empirical Data for Troubleshooting This document is primarily intended for self-hosted customers; cloud/SaaS customers will not have access to the servers on which Jama is run, so only the Browser Developer Tools section applies for them. You can then attach the aforementioned file to a support ticket on Jama's support portal . Note that Jama Software does not provide support on the installation, administration, or use of the tools listed in this document, although we encourage their use to assist in troubleshooting technical issues. Client Side Tools: How To Collect HAR files for Support Troubleshooting When performance degradation ...
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