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Roll-up field does not reflect downstream fields.

  • 1.  Roll-up field does not reflect downstream fields.

    Posted 05-22-2018 01:04
    Hi,

    On our Jama items, we use a Roll-Up fields to show the % of "A" values downstream.
    But we find differences between:
    - The value shown in our upstream item.
    - The export value of this upstream item.
    - What we really have in downstream items.

    #1st case:
    An item display "100% of "A" downstream" > Export ​"100% of "A" downstream" > Reality: 1 item is "A", a second one is "B" = 50%.
    Here you can see that JAMA doesn't reflect reality.

    #2nd case:
    An item display "100% of "A" downstream" > Export ​"0% of "A" downstream" > Reality: 0 item with "A" downstream.
    Here the roll-up displayed in the item just doesn't reflect the reality but the export does.

    How can I fix this issue ?
    I have already tried to re-index the project but nothing change.
    Is it because our items are locked ? I'm not sure because this field should be updated even if items are locked, no ?

    ------------------------------
    Mathieu
    ------------------------------


  • 2.  RE: Roll-up field does not reflect downstream fields.

    Posted 05-23-2018 13:11
    Hi Mathieu,

    Thanks for reaching out with all of that information about the rollup issues that you're experiencing.  Unfortunately, I'm not really able to replicate this on my end when I try it.  Would you be able to provide some screenshots here (with any private information hidden, of course) along with the steps that you use to reproduce this so that I could dig into it deeper?

    I'll keep an eye out for that response and thanks again!

    ------------------------------
    Nick S
    Jama Software
    ------------------------------



  • 3.  RE: Roll-up field does not reflect downstream fields.

    Posted 06-11-2018 01:22
    Hi Nick,

    I'm not able to reproduce the bug, it's just an observation concerning roll-up in our projects.

    Here is our Roll-up settings concerning the item "Functional Specification" [FS]:
    thumbnail image
    The Roll-up should reflect the % of "Releasable" quality grade of downstream "Design Specification" [DS].

    =============================
    #1st case:

    The FS-574 roll-up indicate that we have "100%" of Releasable downstream DS.
    thumbnail image

    Downstream DS: DS-580 & DS-590

    thumbnail image
    thumbnail image
    As you can see, only 1 of the 2 DS is "Releasable", so the rollup should reflect only "50%". But it's not the case.
    The value "100%" is also exported..

    thumbnail image


    ===============================================================
    #2nd case:

    The FS-576 reflect the value "100%" of Releasable downstream DS.

    thumbnail image

    Downstream DS: DS-590

    thumbnail image


    As you can see, the DS is NOT "Releasable" so the upstream FS should reflect "0%".

    And this time, when we do the extract, the value seems correct but doesn't match the Roll-up viewed in the FS.

    thumbnail image

    ======================================

    Please, take a look to this issue and let me know if you need additional information.
    For now we can't rely on the data for this field.



    ​​

    ------------------------------
    Mathieu
    ------------------------------



  • 4.  RE: Roll-up field does not reflect downstream fields.

    Posted 06-12-2018 10:54
    Hi @Mathieu,

    Thanks for the thorough response back here.  I am still running into issues reproducing this, so I think that at this point, actually getting on a screen-share would be best so that we could walk through this all together.  Would it be possible for you to open a ticket so that we could work through this directly?  ​


    ------------------------------
    Nick S
    Jama Software
    ------------------------------



  • 5.  RE: Roll-up field does not reflect downstream fields.

    Posted 06-14-2018 06:02
    Hi @Nick​,

    I opened the Ticket #42924

    Regards,

    ------------------------------
    Mathieu
    ------------------------------



  • 6.  RE: Roll-up field does not reflect downstream fields.

    Posted 06-14-2018 08:55
    Thanks Mathieu,

    I'll keep an eye out for it and try to handle this via that ticket.

    ------------------------------
    Nick S
    Jama Software
    ------------------------------