Support

Expand all | Collapse all

Default priority

  • 1.  Default priority

    Posted 09-26-2017 13:10
    Is there any way to automatically apply/select a "default" priority to issues?

    ------------------------------
    Kevin
    Washington River Protection Solutions (WRPS)
    ------------------------------


  • 2.  RE: Default priority

    Posted 09-27-2017 17:16
    Hello Kevin,
    Can you be a little more specific on what you are referring to as "issues"? Where in Jama are you wanting to set these conditions?

    Thank you.


    ------------------------------
    Dana Medhaug
    Technical Support Engineer
    Jama Software
    ------------------------------



  • 3.  RE: Default priority

    Posted 09-27-2017 18:02
    ​So, we have a field in our Story item that uses a "Priority" Pick List ("Low", "Med", "Hi").  A third-party plugin (Jama Integration Hub; JIH) requires that field to be set. But we don't, in our standard workflow, have any other reason to make that a mandatory field or to require our users to set it. So we would like a way to automatically apply a default setting for the field (e.g., "Med") so that JIH won't complain.

    ------------------------------
    Kevin
    Washington River Protection Solutions (WRPS)
    ------------------------------



  • 4.  RE: Default priority

    Posted 09-29-2017 20:11
    Hi Kevin,
    I don't think your request is possible but I will definitely get you an answer as soon as I can. Thank you.


    ------------------------------
    Dana Medhaug
    Technical Support Engineer
    Jama Software
    ------------------------------



  • 5.  RE: Default priority

    Posted 10-02-2017 17:49
    Hello Kevin,
    You can set a default value for a pick list, but the problem is, it will set items to that value going forward only; it won't retroactively populate items that have already been created. Here are a couple screenshots showing the process.

    w0fw3AUWRZ2A1hfYl5U0_pck1.png



    Aih8idt4RLeIVSaqUVub_pck2.png


    ------------------------------
    Dana Medhaug
    Technical Support Engineer
    Jama Software
    ------------------------------