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Error when trying to publish

  • 1.  Error when trying to publish

    Posted 04-17-2019 19:58
    When trying to publish a Word document (using a well-tested publishing template), I got an Error dialoge with this message:
    java.lang.IndexOutOfBoundsException: No group 9

    Can you give me some help with this?


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    Ian Webb
    Enphase Energy, Inc.
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  • 2.  RE: Error when trying to publish

    Posted 04-18-2019 11:17
    Hi Ian,

    To better support you in this issue, please submit a ticket to Jama Support through the Support portal at https://support.jamasoftware.com/ or by emailing us at support@jamasoftware.com. Please be sure to include the template that is encountering this error.

    Thank you!

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    Kimberly Embry
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