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Loss of images in migration

  • 1.  Loss of images in migration

    Posted 12-19-2018 12:04
    When migrating from one dev environment to another, there is a loss of images, the Contour log shows:

    2018-12-17 18:56:49,736 ERROR http-nio-8080-exec-10 jama [a949de] [com.jamasoftware.contour.util.spring.ContourMappingExceptionResolver] - Resolved exception caused by Handler execution: com.jamasoftware.contour.api.exception.ContourRuntimeException: The requested file XXXX_XX_XX_XX_XX_XXX.png was not found.
    2018-12-17 18:56:49,781 ERROR http-nio-8080-exec-5 jama [df4fac] [com.jamasoftware.contour.util.spring.ContourMappingExceptionResolver] - Resolved exception caused by Handler execution: com.jamasoftware.contour.api.exception.ContourRuntimeException: The requested file YYYY_YY_YY_YY_YY_YYY.png was not found.
    2018-12-17 18:56:51,951 ERROR http-nio-8080-exec-3 jama [e14a02] [com.jamasoftware.contour.util.spring.ContourMappingExceptionResolver] - Resolved exception caused by Handler execution: com.jamasoftware.contour.api.exception.ContourRuntimeException: The requested file ZZZZ_ZZ_ZZ_ZZ_ZZ_ZZZ.png was not found.

    What is the correct procedure to migrate data?  I updated the /data directory, imported the MySQL database data, and imported the JAMA snapshot.


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    Rob Mottishaw
    ON Semiconductor
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  • 2.  RE: Loss of images in migration

    Posted 12-20-2018 10:01
    Edited by Chloe Elliott 12-20-2018 10:04
    Rob:

    Which version of Jama are you using?

    Here is the section of the user guide which outlines how to migrate data.
    If you have already followed this and are still having problems I would suggest going off the public forum and create a Support ticket.

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    Chloe Elliott
    Jama Software
    Portland OR
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