Support

Expand all | Collapse all

JAMA 8 chrome truncates html when editing description field

Jump to Best Answer
  • 1.  JAMA 8 chrome truncates html when editing description field

    Posted 03-27-2017 05:46
    Hi,

    Company just recently switched to JAMA 8 and when I edit an item's description field directly from a list view, sometimes the html is truncated. The truncated items do have long html tables in them. Its not just a rendering issue as when I switch to source view in the editor the actual html is truncated.

    However, if I open the item first and then edit the description the html is not truncated.

    The issue only appeared in chrome, there is no issue in Firefox.

    Has anyone else seen this type of issue?

    Jama (8.10), production environment
    Chrome (Version 56.0.2924.87)
    Firefox (37.0.1)

    ------------------------------
    Rgds
    Shane
    ------------------------------


  • 2.  RE: JAMA 8 chrome truncates html when editing description field

    Posted 03-27-2017 10:47

    Hi Shane,

    I did not find a bug filed for this behavior, nor did I see any tickets about it, so thanks for bringing this to our attention. I have a few questions.
    1. Are you adding the table to the description field when this occurs, or are you editing already existing content in a table?

    2. Is it truncating content at a particular point, or does it appear to be removing various HTML classes?

    3. Can you share an example of HTML content that it has truncated?



    ------------------------------
    Kristina King
    Jama Software
    ------------------------------



  • 3.  RE: JAMA 8 chrome truncates html when editing description field
    Best Answer

    Posted 03-31-2017 09:17
    Hi Shane,

    It looks like someone else from your org submitted a support ticket about this issue and my colleague Carmen filed a bug, 
    SOS-DEF-1765. It is recommended to use Single Item edit instead of Inline edit.

    ------------------------------
    Kristina King
    Jama Software
    ------------------------------



  • 4.  RE: JAMA 8 chrome truncates html when editing description field

    Posted 04-03-2017 02:16
    Hi Kristina,

    Thanks for the response.

    ------------------------------
    Rgds
    Shane O'Neill
    Xilinx
    ------------------------------