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How do I access Log's and Backup Data

  • 1.  How do I access Log's and Backup Data

    Posted 12-07-2018 19:49
    Hi Jama team ,

    My system is hosted on the cloud.
    • If I wanted to how can I access the log's for the system 
    • I am assuming the data is backed up , how can I validate this ?


    Thanks
    Aprajita

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    Aprajita Mathur
    Guardant Health
    Redwood City CA
    2156871983
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  • 2.  RE: How do I access Log's and Backup Data

    Posted 12-10-2018 10:53
    Aprajita:

    Since you are in the Cloud and we host you, we would have to access this for you. The data is backed up, I would suggest making a request, off the Community, with our Support Technicians so that we can help you get access to your data securely.


    Best,

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    Chloe Elliott
    Jama Software
    Portland OR
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