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Deleted Project Items Visible in Review Center

  • 1.  Deleted Project Items Visible in Review Center

    Posted 06-19-2017 16:14
    Hello,

    I've recently noticed that previously deleted items are visible in Review Center. The project no longer shows the deleted items in the navigation pane, but when I do a search within the project, it returns the deleted items.  When I attempt "find me" on the item I get an error message that says the item has been deleted.  This appears to be a new issue as the review has been open for months and none of the other reviewers have identified this issue.  Any idea what the culprit could be?

    Thanks,
    Tony

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    Tony Frego
    Spaceflight Industries
    Seattle, WA
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  • 2.  RE: Deleted Project Items Visible in Review Center

    Posted 06-19-2017 22:27
    Edited by Dana 06-27-2017 16:15
    Hi Tony,

    This sounds to me potentially related to a similar bug we are facing currently. I would advise that you open a support ticket with Jama Software to get this analysed in detail. I believe the bug number is SOS-DEF-1756.

    cheers,
    matt


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    Matt Heger
    Infineon AG
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  • 3.  RE: Deleted Project Items Visible in Review Center

    Posted 06-20-2017 16:58
    Thanks Kristina and Matt. I'll open up a support ticket.

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    Tony Frego
    Spaceflight Industries
    Seattle WA
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  • 4.  RE: Deleted Project Items Visible in Review Center

    Posted 06-20-2017 16:56
    @Tony I agree with Matt's suggestion-it is likely that SOS-DEF-1756 is the culprit (it's an issue with deleted items not being fully deleted-the documentnode and the document having different values).

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    Kristina King
    Jama Software
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