Support

Expand all | Collapse all

Auto create relationships between 2 item types.

  • 1.  Auto create relationships between 2 item types.

    Posted 11-18-2019 08:09
    ​​I believe I set  up everything correctly.
    1. create the CSV file with the parent type (column 1) and the child type (column 2) that the relationships are going to be created between.
    2. create the Import Plugin.  I am trying to relate upstream requirements and downstream validation items. 

    Select the project.  Select custom import.  Select the Import Plugin.  Enter the settings.  Click on Import.

    It runs and says Success.  But when I check the parent or child type relationships the desired relationships were not created.

    Does this feature work?  I have tried changing the ParentField and ChildField but get the same results.

    ------------------------------
    Art Stone
    Boeing
    714-580-9042
    ------------------------------


  • 2.  RE: Auto create relationships between 2 item types.

    Posted 11-18-2019 14:09
    Art:

    It sounds like you have it set up correctly, does it also tell you how many relationships have been made in the Success message? Try clicking on the internal "refresh" button: 

    Sometimes when you make changes like this the UI needs this to show the changes. Art, could you try this and then check again? Let me know if that helps.

    Best,


    ------------------------------
    Chloe Elliott
    Jama Software
    Portland OR
    ------------------------------