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Email as attachment not possible anymore with Jama V8.4

  • 1.  Email as attachment not possible anymore with Jama V8.4

    Posted 04-24-2017 11:30
    It it not possible anymore to add an email as attachment to an item. When uploading the following error occurs:
    "Error while uploading file. Cause: "Jama cannot upload files with filename extension .msg""
    This is was possible with previous version (2015.1.1, 4.5)

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    Rajmohan Rajeswaran Project Lead
    Aura lights
    Chennai
    9940569954
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  • 2.  RE: Email as attachment not possible anymore with Jama V8.4

    Posted 04-24-2017 18:03
    Hi Rajmohan,
    You will need to have a Named Support Contact from your organization submit a ticket and request .msg files get added to your white list. They can do this here support@jamasoftware.com 


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    Dana Medhaug
    Business Support Engineer
    Jama
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