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Participant Name not displaying in Stats view in Review Center

  • 1.  Participant Name not displaying in Stats view in Review Center

    Posted 01-22-2020 10:13
      |   view attached
    We have noticed that participant names are no longer appearing in the Stats view in Review Center for individuals who have not created an account (login details = never logged in).   We often invite participants to a review by tjheir email address, where these users accounts are not created until they login once.   In the past, the participant's email address would be displayed.

    Will this defect be fixed in an upcoming release?

    ------------------------------
    Michelle Anthony
    Sun Life Financial
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  • 2.  RE: Participant Name not displaying in Stats view in Review Center

    Posted 01-22-2020 13:47
    Michelle:

    Curious, when one of these reviewers does log in, does their information then populate in the Stats view?

    Best,

    ------------------------------
    Chloe Elliott
    Jama Software
    Portland OR
    ------------------------------



  • 3.  RE: Participant Name not displaying in Stats view in Review Center

    Posted 01-23-2020 07:53
    @Michelle

    I was able to recreate the behavior, I am putting in for a defect to be reviewed. I will come back to this thread to give you the defect key.

    Best,​

    ------------------------------
    Chloe Elliott
    Jama Software
    Portland OR
    ------------------------------



  • 4.  RE: Participant Name not displaying in Stats view in Review Center

    Posted 01-24-2020 08:33
    Michelle:

    I put in defect: Review Center: email invited reviewer's identification no show in stats view, with a defect key of: SOS-DEF-4618. You can check here in the Release Notes for this defect key to see when it is fixed. Michelle, I have related your company to this defect, please let me know if you have any further questions.

    Best,


    ------------------------------
    Chloe Elliott
    Jama Software
    Portland OR
    ------------------------------



  • 5.  RE: Participant Name not displaying in Stats view in Review Center

    Posted 01-29-2020 09:11
    Hi @Michelle:

    Found a workaround you can use while waiting for a fix. You can hover over the envelope icon and (in Chrome for sure) you should see the email pop up at the bottom of the page. See screenshot:


    Best,


    ------------------------------
    Chloe Elliott
    Jama Software
    Portland OR
    ------------------------------



  • 6.  RE: Participant Name not displaying in Stats view in Review Center

    Posted 01-30-2020 05:28
    Thanks Chloe!

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    Michelle Anthony
    Sun Life Financial
    ------------------------------