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timeout on item locks

  • 1.  timeout on item locks

    Posted 06-24-2019 11:22
    Is it possible to set a timeout on locked items? Sometimes Jama does not seem to clear locks properly. It would be nice to be able to have locks timeout when a user's session times out.

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    Jonah Caplan
    QNX
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  • 2.  RE: timeout on item locks

    Posted 06-28-2019 10:11
    Jonah:

    Unfortunately, it is not possible. If a user's session times out while they are in the item, that item will lock. Someone with Organizational Administrator permissions will have to unlock that item for you.

    Best,

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    Chloe Elliott
    Jama Software
    Portland OR
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