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API writes to workflow locked items

  • 1.  API writes to workflow locked items

    Posted 10 days ago
    Is there any way to allow API changes to one or more fields for workflow locked items?   Our workflow locks changes to items by users until they change the status however there are some fields that we want to set that come from other platforms.

    I thought that setting API Over-ride for a field would allow this, however when an item is workflow locked then it still prevents API writes.

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    Iain
    T-Mobile-Device Technology
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  • 2.  RE: API writes to workflow locked items

    Posted 10 days ago
    Iain:

    In general, the API should carry the same functionalities as allowed in the UI. And yes, when something is workflow locked, this programmatically disengages any write capabilities.

    Best,

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    Chloe Elliott
    Jama Software
    Portland OR
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