Support

Expand all | Collapse all

Undo an unknown change by mistake

  • 1.  Undo an unknown change by mistake

    Posted 08-04-2017 00:18
    hi,
    Done a modification in Explorer by mistake , how to undo the changes ?

    ------------------------------
    santhosh michael
    ------------------------------


  • 2.  RE: Undo an unknown change by mistake

    Posted 08-04-2017 11:08
    Edited by Dana Medhaug 08-04-2017 11:09
    Hi Santhosh,
    Could you please provide more details on what you modified in the Explorer? 


    ------------------------------
    Dana Medhaug
    Business Support Engineer
    Jama Software
    ------------------------------



  • 3.  RE: Undo an unknown change by mistake

    Posted 08-06-2017 22:44
    Folder moved from one location to another ( as the page was slow due to network issue tried clicking something and a folder got moved under a new location )and it was listed in the recent activity, i want to move back to its original location. only view option and details are listed under dashboard under that change.

    ------------------------------
    santhosh michael
    ------------------------------



  • 4.  RE: Undo an unknown change by mistake

    Posted 08-07-2017 10:57

    Hi Santhosh,

    What version of Jama are you running? Since 8.14 the Activity Stream says where items are moving from:

    So in this case, if you were to choose to View Moved Items, select the folder, then select View near the title of it, you can  then use the Actions > Find Me tool. This will expand the location they are at in the Explorer tree and you can locate where they are now, and put them back in the place the Stream recorded they came from.

    Unfortunately you have the opportunity to strictly "Undo" for a few seconds (in a pop-up) after the move.



    ------------------------------
    Kristina King
    Jama Software
    ------------------------------



  • 5.  RE: Undo an unknown change by mistake

    Posted 08-07-2017 22:04
    i got it.
    Thanks for your help.

    ------------------------------
    santhosh michael
    ------------------------------