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  • 1.  Wrong relationship type added when using import

    Posted 12-29-2021 15:26
    Edited by Martha Fiske 12-29-2021 15:28
    Hi,
    We are importing relationships from a csv file to a project in Jama.  The 2 items are in the same project.  The csv file just has 2 rows with a parent documentKey and a child documentKey.

    The item types are Software Requirements and Software Unit test case.  The relationship between these 2 item types is "Verified by".

    When the import is completed, the relationship type is "Related to". 

    Has anyone else experienced this?

    Note - we are using the import plugin for this.

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    Martha Fiske
    Lucid Motors
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  • 2.  RE: Wrong relationship type added when using import
    Best Answer

    Posted 12-30-2021 11:24
    Hi Martha,

    Yep, I've encountered this before.  The relationship import plugin uses the default Relationship Type set within Admin > Relationships and it requires Organization Admin rights to access this.  You need to change the default to the appropriate type based on the relationships you're importing, "Verified by" in your case.  If, in the future, you import more relationships but of a different type you'll need to be sure to change the default again before performing the import.  I still sometimes forget to do this and then have to manually update the relationship type for each item-to-item relationship that got imported.

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    Alex
    Fujifilm Sonosite
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  • 3.  RE: Wrong relationship type added when using import

    Posted 01-04-2022 09:02
    Thanks Alex,  That resolve the issue. I am a little surprised Jama would allow the relationship to be a relationship that was did not exist in the settings.   

    Thanks,
    Martha

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    Martha Fiske
    Lucid Motors
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  • 4.  RE: Wrong relationship type added when using import

    Posted 01-05-2022 19:38
    Thanks for your help here, Alex, and I'm glad to hear it resolved the issue, Martha! I wanted to share with you both that we do have this on our radar and will continue to look at ways to improve how relationship types for imported items can be set and modified.

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    Carly Rossi // she/her
    Community Manager // Jama Software
    Portland, OR
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  • 5.  RE: Wrong relationship type added when using import

    Posted 10-24-2022 06:36
    We just got bit by this also. I'm not sure why the import doesn't use the relationship defined in the relationship diagram?

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    Rory Duncan
    NASA
    Kennedy Space Center FL
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  • 6.  RE: Wrong relationship type added when using import

    Posted 10-24-2022 07:07

    There's a default relationship type configured in the Admin console, and the plugin uses that for imports. The work around is to temporarily set the default relationship type to what you want for the import, then set it back once the import is complete.

     

    ERIC VON HERBULIS

    Principal Systems Engineer

    Mobile 661-221-3021

    www.stratolaunch.com

    LinkedIn  |  Twitter  |  Facebook  |  Instagram

     






  • 7.  RE: Wrong relationship type added when using import

    Posted 10-25-2022 02:47
    We had problems due to this limitation also. 
    There is a request in the ideation called:Relationship Import Plugin Improvement: Add Relationship Type as a configurable parameter. 
    not sure if this link will work  but you can search by the name above: 
    https://community.jamasoftware.com/product-ideas-suggest/ideation-home/viewidea?IdeationKey=6ab525d9-b52e-4c9c-848f-1f7b288f0392

    home page: https://community.jamasoftware.com/product-ideas-suggest/ideation-home

    If people want to add a thumbs up it might get it moved up the priority list.

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    Bridget Dowling
    Analog Devices Int
    Limerick
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  • 8.  RE: Wrong relationship type added when using import

    Posted 10-26-2022 13:04
    Thank you Bridget - I voted for the request!

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    Martha Fiske
    Lucid Motors
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