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  • 1.  Formatting

    Posted 05-21-2019 14:00

    We are having plenty of issues related to formatting in JAMA like:

    1. Font size changes automatically (from req. to initiating review)
    2. Exporting documents in word format
    2. Color in tables change from copy-pasting from word to JAMA for few items and not for others items
    3. Bullet points get more spacing between the two line elements for a few items and not for others

    Being a medical device company, documents are controlled tightly and any changes need to go through team reviews. Formatting issues are time-consuming. These could cause us multiple reviews triggering frustration with the use of the tool. The current set of issues are basics (like rich text field) on which tool should perform consistently.

    Please let me know what's the plan to address these.

    Rahul Khurana
    Sr. Systems Engineer
    NeuroStar Inc.

  • 2.  RE: Formatting

    Posted 05-22-2019 18:10
    Hi Rahul!

    1. Curious, does this font size change persist in the actual Jama item in the project, or does this only look different in the Review? When you publish a new version does this font-size change carry over to the actual Jama item?

    2. "Export documents in word format" - in general, you will not be able to copy-paste from Word directly into Jama with formatting integrity. Here is a link to how to use the import wizard and how to map your fields.

    You do always have the option of using attachments. Or you can type directly into the Jama item, directly using the RTE.


    Chloe Elliott
    Jama Software
    Portland OR

  • 3.  RE: Formatting

    Posted 05-27-2019 09:22



    Please see comments below:


    @Nika Stephens: Please add on other formatting issues that you see in JAMA.


    Rahul Khurana
    Senior Systems Engineer
    t 610.981.4122 |
    Customer Service: 877.600.7555
    NeuroStar is a brand of Neuronetics, Inc.