Support

Expand all | Collapse all

applying new license on existing dockerized installation

Jump to Best Answer
  • 1.  applying new license on existing dockerized installation

    Posted 02-06-2017 11:35
    Hello,

    I have Jama 8.4.2 deployed on permises with trail license expired.
    My organisation has another license (non-production sandbox) which I'd like to apply.
    Trouble is, that with license expired I can not start application and log in as administrator - due to license expiration.
    1. am I missing something or has this path been overlooked ?
    2. what can I do, aside complete reinstallation of jama ?

    Kind Regards,
    Piotr


    ------------------------------
    Piotr Dudała
    ------------------------------


  • 2.  RE: applying new license on existing dockerized installation
    Best Answer

    Posted 02-06-2017 11:46
    You will need to uninstall Jama (see manual) and reinstall it. During the Installation you need to chose your new license file... 

    ------------------------------
    Anna Henke
    MeVis BreastCare GmbH & Co. KG
    ------------------------------



  • 3.  RE: applying new license on existing dockerized installation

    Posted 02-08-2017 02:40
    Anna,

    Thank you !
    Apparently, indeed there's no other way.

    What never ceases to amaze me, that Community responses are faster and more accurate than actual paid Jama Support.

    Kind Regards,
    Piotr

    ------------------------------
    Piotr
    ------------------------------