Hi Steven,
This issue is a known bug (sos-def-1596). You can watch the release notes to see if it is fixed.
There is a work around for this issue: instead of selecting from the drop down menu after typing a "!", click on the resolve issue button.
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rosemary joe
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Original Message:
Sent: 08-28-2017 09:03
From: Steven Besser
Subject: Resolutions tag does not Resolve Issue(s)?
Using the Resolutions Tag does not Resolve Issues? Is there a configuration to fix this?

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Steven Besser
Olympus OSSA
Waltham MA
781-419-4811
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