Omar:
I am contemplating exactly what you mean by "not terminate". My understanding of your situation is:
1. You are pasting PNG images of green checkmarks somewhere in the "Test Steps" table.
and then
2. When you try to export the test run to an office template, the action won't stop.
Am I understanding correctly: Exporting with this PNG image is causing your instance to throttle and not finish the export? Or are you trying to say that you cannot successfully get the "green checkmark" to export? Could you send a more "big picture view" screenshot of the UI with the green checkmark in it?
Thank you,
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Chloe Elliott
Business Support Engineer
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Original Message:
Sent: 07-30-2018 08:55
From: omar cantoni
Subject: eport to office failure (with png)
Original Message------
Omar:
I am afraid that I am unable to download the attachment you provided. Could you, kindly, provide it in another format? Perhaps a screenshot, I would love to see it so I can help.
Thank you,
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Chloe Elliott
Business Support Engineer
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