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eport to office failure (with png)

  • 1.  eport to office failure (with png)

    Posted 07-27-2018 04:01
    Hi just seen that in a test case step where you have attached a png image  Then the "export" to office template (MD - test case - withID) does not terminate.

    image.png here for example
    "https://jama.aipadmin.com/attachment/8259/"



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    omar cantoni
    abbott
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  • 2.  RE: eport to office failure (with png)

    Posted 07-27-2018 18:37
    Omar:

    I am afraid that I am unable to download the attachment you provided. Could you, kindly, provide it in another format? Perhaps a screenshot, I would love to see it so I can help.

    Thank you,

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    Chloe Elliott
    Business Support Engineer
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  • 3.  RE: eport to office failure (with png)

    Posted 07-30-2018 08:56
      |   view attached

    Hi,  

    it is the green tick sign.

    (link is following. Not sure it can be reached)

    https://jama.aipadmin.com/attachment/8259/image.png


    Omar Cantoni

    Informatics Test Engineer

    Abbott Italy

    Abbott  Srl
    Piazza della Trivulziana 4/A
    20126 Milano  

    Italy

    Office + 39 02.26889056

    omar.cantoni@abbott.com

    image001.jpg@01D362E5.21291650


     

     






  • 4.  RE: eport to office failure (with png)

    Posted 07-31-2018 15:27
    Omar:

    I am contemplating exactly what you mean by "not terminate". My understanding of your situation is:

    1. You are pasting PNG images of green checkmarks somewhere in the "Test Steps" table.

    and then

    2. When you try to export the test run to an office template, the action won't stop.

    Am I understanding correctly: Exporting with this PNG image is causing your instance to throttle and not finish the export? Or are you trying to say that you cannot successfully get the "green checkmark" to export? Could you send a more "big picture view" screenshot of the UI with the green checkmark in it?

    Thank you,

    ------------------------------
    Chloe Elliott
    Business Support Engineer
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  • 5.  RE: eport to office failure (with png)

    Posted 08-01-2018 05:25
    Hi,
    yest the WORD generation process does not stop in this case. It is blocked in my case

    Omar

    ------------------------------
    omar cantoni
    abbott
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