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Warning or Error Message - There are required attributes in need of mapping

  • 1.  Warning or Error Message - There are required attributes in need of mapping

    Posted 02-08-2017 08:22

    On Tasktop(JIH server) we are getting above screen shot message. Can any one help why this message is getting popup.
    Same time below error is getting for each project, more information we upgraded tasktop with 4.79 version and Jama with 8.10.2
    Is this error getting because of Jama upgrade or JIH?



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    Pravin
    Pitney Bowes
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  • 2.  RE: Warning or Error Message - There are required attributes in need of mapping

    Posted 02-08-2017 12:58
    Hi Pravin,

    Given the error of "Failed to parse date...", it seems like you might be affected by a bug in the JIH; a colleague of mine checked in with Tasktop, and they said the fix would be available in JIH 4.9, but that is not yet available. 

    As of Monday, you are now eligible to receive JIH support directly from Tasktop, our partner who developed the tool. What this means is that instead of receiving support from us, experts on Jama, you can now receive JIH support from Tasktop experts. They are going to have more information about this bug, so I would contact them directly by sending an email to support@tasktop.com.

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    Kristina King
    Jama Software
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  • 3.  RE: Warning or Error Message - There are required attributes in need of mapping

    Posted 02-08-2017 22:59
    Thanks. This is affecting on our prod server. It will really help if Tasktop support Team can give fix ASAP.

    Thanks,
    Pravin

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    Pravin
    Pitney Bowes
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  • 4.  RE: Warning or Error Message - There are required attributes in need of mapping

    Posted 02-09-2017 11:03
    Did you already submit a ticket to support@tasktop.com for this issue and the login issue?

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    Kristina King
    Jama Software
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