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Highlighting not shown in Review Center Single item view

  • 1.  Highlighting not shown in Review Center Single item view

    Posted 08-23-2021 06:18
    Review Center Single item view does not display any comment highlights in the item.

    Why does comment highlight just appear in the Review Center Reading View?

    Highlighting On/Off selection appears in Single item view but it seems to have no function.

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    Thomas Ellhoff
    Samson AG
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  • 2.  RE: Highlighting not shown in Review Center Single item view

    Posted 08-24-2021 12:02
    Hello Thomas, thank you for reaching out.


    You can organize and find comments based on their status: Open, Resolved, or Rejected. Comments of each status type are highlighted by a different color (highlighting is turned on by default). You can find additional information about highlighting review comments and expected behavior at the link below. 

    Highlighting review comments



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    [Amanda] [Jennewein] She/Her]
    [Manager, Customer Support]
    [Jama Software]
    [Portland] [OR]
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  • 3.  RE: Highlighting not shown in Review Center Single item view

    Posted 08-27-2021 03:04
    Dear Amanda,

    thanks for your support.

    The link you send me shows the review center reading view only. Everthing works fine here with the highlights.

    However, when select one item (by click hyperlink top of any item) it changes to the single item view of the review.
    In this view it does not display the highlights anymore. However, there is still the Highlighting selection top of the Screen which ist set to "On".


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    Thomas Ellhoff
    Samson AG
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  • 4.  RE: Highlighting not shown in Review Center Single item view

    Posted 08-31-2021 15:41
    Hi Thomas,

    Thank you for offering these clarifying details. I can confirm that there is inconsistency between the Reading View and Single Item View highlighting features. As you noted, once in SIV, the highlighted text goes away (though it displays in the comments, if accompanied by a comment.) I reached our to our Product team and learned that there is an awareness of this behavior and there may be future plans to address it. In the meantime, I would recommend filing an Ideation card on the topic to give other users a chance to vote/comment on it.

    Let us know if you have any questions!

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    Decoteau Wilkerson
    Jama Software
    OR
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  • 5.  RE: Highlighting not shown in Review Center Single item view

    Posted 09-02-2021 23:20
    Hi Decoteau,

    thank you for reply and your effort in this topic.
    I will fill in an Ideation card.



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    Thomas Ellhoff
    Samson AG
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