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Trace view not showing all itemtypes i wanted to see

  • 1.  Trace view not showing all itemtypes i wanted to see

    Posted 05-03-2018 00:18
    Hi, The trace view is not showing the attributes for different item types. I updated the relationship diagram; is there anything else i need to do to be able to select the attributes of the desired  itemtype.



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    chandra mouli
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  • 2.  RE: Trace view not showing all itemtypes i wanted to see

    Posted 05-03-2018 12:54
    Hello Chandra,
    From your screenshot, it looks like the mixed item type field options are being displayed. Could you provide additional information, including, the fields you are expecting to see, are these fields configured correctly in the Admin > Item Type > Config/View? Could you also provide a more detailed view in your screenshot, like the one below? Thank you.

    dzSJaA2ySV6zYBRXhoAA_Screen Shot 2018-05-03 at 12.46.07 PM.png

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    Dana Medhaug
    Technical Support Engineer
    Jama Software
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