Support

Back to discussions
Expand all | Collapse all

Excel export shows other "Resolution Date" than in Jama

  • 1.  Excel export shows other "Resolution Date" than in Jama

    Posted 11-15-2017 05:13
    Resolution date is date field in an item type, I created the item on Sep-01-2017 CEST timezone but when I export to excel it shows Aug-31-2017.

    ------------------------------
    Rajmohan Rajeswaran Project Lead
    Aura lights
    Chennai
    9940569954
    ------------------------------


  • 2.  RE: Excel export shows other "Resolution Date" than in Jama

    Posted 11-15-2017 16:11
    Hi Rajmohan Rajeswaran,

    It looks like the behavior you are reporting is a bug related to reports showing incorrect date because Jama doesn't respect server timezone. There is currently not a workaround for this bug.

    The bug ID is SOS-DEF-1415.  You can check future release notes for this ID to see if this bug has been fixed.

    If you have any questions about our bug fixing process, I recommend reading this article in our community.

    ------------------------------
    Rosemary Joe
    Jama Software
    ------------------------------

    Original Message


  • 3.  RE: Excel export shows other "Resolution Date" than in Jama

    Posted 11-19-2019 01:53
    Hi,

    we are affected by this as well. Are there any plans to fix this issue? We are comparing dates in some reports, and would like to rely on the reports acknowledging server timezone.

    Thank you,
    Anna

    ------------------------------
    Anna Henke
    MeVis BreastCare GmbH & Co. KG
    ------------------------------

    Original Message


  • 4.  RE: Excel export shows other "Resolution Date" than in Jama

    Posted 11-20-2019 10:42
    Hi Anna:

    Thank you for this information, I have related your company to this defect item.

    Best,

    ------------------------------
    Chloe Elliott
    Jama Software
    Portland OR
    ------------------------------

    Original Message


  • 5.  RE: Excel export shows other "Resolution Date" than in Jama

    Posted 11-21-2019 00:33
    Hi Chloe,

    please also relate this issue to our Company.

    Thanks
    Lien​

    ------------------------------
    Lien Bäcker
    Gira, Giersiepen GmbH & Co. KG
    ------------------------------

    Original Message


  • 6.  RE: Excel export shows other "Resolution Date" than in Jama

    Posted 11-21-2019 09:48
    @Lien

    Done!

    Best,
    ​

    ------------------------------
    Chloe Elliott
    Jama Software
    Portland OR
    ------------------------------

    Original Message