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Duplicates for system locked items

  • 1.  Duplicates for system locked items

    Posted 10-09-2017 08:06
    Hi everyone,
    we are validating a new Jama 8.20.2 and its nice to have some new features in this release.
    When it comes to a duplicate feature, we find it useful. However it seems to not work for system locked items. Was it designed this way?

    Best regards,

    Ekaterina Kessner


  • 2.  RE: Duplicates for system locked items

    Posted 10-09-2017 19:37
    Hi Ekaterina,

    Thank you for asking about the duplication for system locked items not working.

    It is designed to work this way and not allow for duplication of system locked items.

    Rosemary Joe
    Jama Software

  • 3.  RE: Duplicates for system locked items

    Posted 05-28-2019 10:41
    Since the posting of this answer in the thread above, we have discovered that this is a bug within the software. It looks like the behavior you are reporting is a bug (defect ID: SOS-DEF-1840) related to Item Management: Duplicate Item feature not working for locked items.

    The current workaround for this defect is: In order to duplicate the item, you'll need to unlock the item and use Duplicate Items feature or Reuse Item.

    You can check future release notes for this ID (SOS-DEF-1840) to see if this bug has been fixed. If you have any questions about our bug fixing process, I recommend reading this article in our community.

    Thank you,

    Chloe Elliott
    Jama Software
    Portland OR