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Duplicates for system locked items

  • 1.  Duplicates for system locked items

    Posted 10-09-2017 08:06
    Hi everyone,
    we are validating a new Jama 8.20.2 and its nice to have some new features in this release.
    When it comes to a duplicate feature, we find it useful. However it seems to not work for system locked items. Was it designed this way?

    Best regards,

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    Ekaterina Kessner

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  • 2.  RE: Duplicates for system locked items

    Posted 10-09-2017 19:37
    Hi Ekaterina,

    Thank you for asking about the duplication for system locked items not working.

    It is designed to work this way and not allow for duplication of system locked items.


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    Rosemary Joe
    Jama Software
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  • 3.  RE: Duplicates for system locked items

    Posted 05-28-2019 10:41
    Since the posting of this answer in the thread above, we have discovered that this is a bug within the software. It looks like the behavior you are reporting is a bug (defect ID: SOS-DEF-1840) related to Item Management: Duplicate Item feature not working for locked items.

    The current workaround for this defect is: In order to duplicate the item, you'll need to unlock the item and use Duplicate Items feature or Reuse Item.

    You can check future release notes for this ID (SOS-DEF-1840) to see if this bug has been fixed. If you have any questions about our bug fixing process, I recommend reading this article in our community.

    Thank you,

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    Chloe Elliott
    Jama Software
    Portland OR
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