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related items are displayed incorrectly

  • 1.  related items are displayed incorrectly

    Posted 03-05-2018 03:33

    hi guys,
    we have the following problem:

    description:

    • currently for each item in review the view has to be refreshed manually in order to see the correct traceability (related item information)

    preconditions:

    • pending/open review in Review Center available (error occured with item Test Cases but this is very likely to be seen for any other item types as well)

    test procedure:
    1) In Review view select a item to review -> item to review opens
    2) scroll down and press 'show related items' -> related items are displayed correctly
    3) scroll up and press "play" button to get to the next item
    4) scroll down to related items ->

    experienced behaviour:
    related items are displayed incorrectly (information from step 2 is still available)

    expected behaviour:

    • related items information from current item should be displayed

    additional info:

    • it is irrelevant if related item info is collapsed again between procedure (aka 'pressing 'hide related items')
    • related item info stays the same even for the next items
    • the only "workaround" I found was a user-triggered browser refresh (either pressing F5 or switching to another view (e.g. Feedback, Stats....) and back to Review view
    • happens with IE11, Firefox 57.0.4 and Chrome 63.0.3239.132
    • reproducible: Yes

    br,
    bernhard


    ------------------------------
    bernhard bucher
    ------------------------------


  • 2.  RE: related items are displayed incorrectly

    Posted 03-05-2018 06:01
    Hi  Bernhard,

    This sounds like a bug which was fixed in Jama 8.19. Can you please confirm the version you are in?

    Thank you.


    ------------------------------
    Carmen Santos
    Jama Software
    ------------------------------



  • 3.  RE: related items are displayed incorrectly

    Posted 03-06-2018 01:07
    hi,
    thanks for your answer, we are on 8.14 right now.
    so this thread can be closed.
    thanks and br,
    bernhard

    ------------------------------
    bernhard bucher
    ------------------------------



  • 4.  RE: related items are displayed incorrectly

    Posted 06-19-2018 00:58
    hi,
    we upgraded our testsystem to version 8.25. the issue is still not fixed.
    could you provide me with the bug number you mentioned in the above post to check if this actually describes our issue?
    br,
    bernhard

    ------------------------------
    bernhard bucher
    ------------------------------



  • 5.  RE: related items are displayed incorrectly

    Posted 06-27-2018 08:01
    Hi Bernhard,

    The bug title was "Related items don't update when switching between items in Review Center single item view" and was no longer reproducible after the upgrade so it never made it in the release notes. Can you confirm you are experiencing this in the exact same way you did before the upgrade?

    Thanks!

    ------------------------------
    Carmen Santos
    Jama Software
    ------------------------------



  • 6.  RE: related items are displayed incorrectly

    Posted 03-28-2019 00:35
    Hi Carmen,
    the problem is still pending in version 8.31.1. We are experiencing the bug in exactly the same way as before the upgrade.

    BR,
    Bernhard

    ------------------------------
    Bernhard Kirschner
    Frequentis AG
    ------------------------------



  • 7.  RE: related items are displayed incorrectly

    Posted 03-29-2019 07:01
    Hi Bernhard,

    This bug has been logged in our internal system with this thread and your organization associated to it. You can look for ID SOS-DEF-1340 in future release notes to see if this bug has been fixed. Please let me know if I can be of further assistance!

    Thank you,

    ------------------------------
    Carmen Santos
    Jama Software
    ------------------------------