Support

I have a text item and successfully created a diagram within it.  When I go back and make additional changes to the diagram and then click on "Save and Close" within the editor to get back to the item, none of my changes have been saved and the "Save" and "Save and done" on the item are grayed out.  If I make a change to another field in the item, the "Save" and "Save and done" buttons become enabled, but changes to the diagram are lost.  It's very frustrating after having made quite a number of changes to my diagram.

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Gulam Emadi
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Gulam:

Does your diagram happen to be Center-Aligned? If it is, let's try something:

1. Align your diagram to the right or left
2. Make your edits
3. Save it
4. Then put your diagram to the center

Let me know if this works.

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Chloe Elliott
Business Support Engineer
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Original Message:
Sent: 07-24-2018 16:16
From: Gulam Emadi
Subject: Changes in Diagram Editor are not being saved

I have a text item and successfully created a diagram within it.  When I go back and make additional changes to the diagram and then click on "Save and Close" within the editor to get back to the item, none of my changes have been saved and the "Save" and "Save and done" on the item are grayed out.  If I make a change to another field in the item, the "Save" and "Save and done" buttons become enabled, but changes to the diagram are lost.  It's very frustrating after having made quite a number of changes to my diagram.

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Gulam Emadi
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I found that when I make a change in the diagram editor, I need to click off of the item just changed and then click on "save and close"

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Mike Mattinson
Leidos
Orlando FL
781-698-6491
Mike
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Original Message:
Sent: 07-24-2018 16:16
From: Gulam Emadi
Subject: Changes in Diagram Editor are not being saved

I have a text item and successfully created a diagram within it.  When I go back and make additional changes to the diagram and then click on "Save and Close" within the editor to get back to the item, none of my changes have been saved and the "Save" and "Save and done" on the item are grayed out.  If I make a change to another field in the item, the "Save" and "Save and done" buttons become enabled, but changes to the diagram are lost.  It's very frustrating after having made quite a number of changes to my diagram.

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Gulam Emadi
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@Mike:

Thanks for adding to and informing this thread further, it is super useful to have other Community Members do that!

I like your "Life is good" icon, by the way.​

Best,

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Chloe Elliott
Jama Software
Portland OR
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Original Message:
Sent: 10-27-2019 21:16
From: Mike Mattinson
Subject: Changes in Diagram Editor are not being saved

I found that when I make a change in the diagram editor, I need to click off of the item just changed and then click on "save and close"

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Mike Mattinson
Leidos
Orlando FL
781-698-6491
Mike

Original Message:
Sent: 07-24-2018 16:16
From: Gulam Emadi
Subject: Changes in Diagram Editor are not being saved

I have a text item and successfully created a diagram within it.  When I go back and make additional changes to the diagram and then click on "Save and Close" within the editor to get back to the item, none of my changes have been saved and the "Save" and "Save and done" on the item are grayed out.  If I make a change to another field in the item, the "Save" and "Save and done" buttons become enabled, but changes to the diagram are lost.  It's very frustrating after having made quite a number of changes to my diagram.

------------------------------
Gulam Emadi
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