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Could Not Execute Function

  • 1.  Could Not Execute Function

    Posted 07-19-2017 04:26
    Hi,

    We are receiving the following error everytime we try to make a change in our project:

    We cannot save/delete/modify any items as a result.

    Has anyone experienced this?

    Kind regards

    Tim

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    Tim
    S3 Connected Health
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  • 2.  RE: Could Not Execute Function

    Posted 07-19-2017 10:27
    hi TIm!

    If this issue is preventing people from using Jama on a production environment (and it sounds like it is), you should submit a support ticket. I'd consider this a SEV 2, possible a 1. The ticket will need to be submitted by one of your organizations named support contacts, though (Tomasz, Sean, Przemysław, Klaudia). The ticket can be an email to support@jamasoftware.com. You should include the URL you access Jama at and a little more detail of the issue (does this happen in all projects or just one? Which one? Can any users make changes in this project, or is it a universal issue?)

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    Kristina King
    Jama Software
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