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  • 1.  requirements are being locked automatically after a change

    Posted 11-30-2021 14:50
    My team is telling me that after they create or edit a requirement, it becomes locked. I looked at one, the description was edited and it became locked without pressing the "lock item" button.
    what settings do I need to change, to prevent the auto-lock?

    thanks

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    alejandro gastelum
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  • 2.  RE: requirements are being locked automatically after a change

    Posted 11-30-2021 15:07
    Hi Alejandro,

    Are the locks yellow or are they blue?

    If they're yellow, is it possible that another user is editing the item? If they're blue, do you have a workflow in place on the item to auto-lock it?

    ------------------------------
    Decoteau Wilkerson
    Content Marketing Specialist
    Jama Software
    OR
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  • 3.  RE: requirements are being locked automatically after a change

    Posted 11-30-2021 15:26
    had not noticed the lock color before, I will keep an eye for it.

    in the meantime, I'll search for information about workflows and how to remove auto-lock.

    thanks D.

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    alejandro gastelum
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  • 4.  RE: requirements are being locked automatically after a change

    Posted 11-30-2021 15:33
    Hi Alejandro,

    In the meantime, I will share a bit more information that I hope will help!

    You can view items locked by other users (yellow lock) by following the steps noted here:
    Unlock Items Locked by Another User - This will tell you if a user locked the items, who locked it, and when.

    If the icons are blue, that is a system lock which could be due to a workflow that is in place. More on that here:
    System Locked Items
    Lock Items in a Workflow



    ------------------------------
    Decoteau Wilkerson
    Content Marketing Specialist
    Jama Software
    OR
    ------------------------------