Support

Expand all | Collapse all

Word export has extra lines

  • 1.  Word export has extra lines

    Posted 16 days ago
    Edited by William Hayes 16 days ago
    Hello,

    I am seeing extra lines put into my Word export.
    When this happens, it appears that an extra line is put before the requirement text and after the requirement text.
    I have examined the requirement text in JAMA with the source view and do not see anything different between those requirements that work and those that do not work.
    All the requirement texts are of the format <p>Requirement Text.</p>
    I do not see any pattern to these extra lines.
    2 or 3 requirements in a row will be fine, then the next 2 are not.
    Sometimes it appears to be alternating good then bad.

    Word export template:
    «TemplateStart:DEFAULTTEMPLATE»
    «TableStart:HEADING»
    «name»
    «TableEnd:HEADING»
    [UID: «documentKey»] «description»
    «TemplateEnd:DEFAULTTEMPLATE»


    Examples:

    1.1.1.1        Req 1

    [UID: 1234]   Requirement 1 text, this is correct.

    1.1.1.2        Req 2

    [UID: 4321]
    Requirement 2 text has an extra line after UID.
    <Extra line here>

    1.1.1.3        Req 3

    [UID: 8732]   Requirement 3 text, this is correct

     Kind Regards,

    William C. Hayes



    ------------------------------
    William Hayes
    Aerovironment
    Simi Valley CA
    +1-805-581-2198 x1860
    ------------------------------


  • 2.  RE: Word export has extra lines

    Posted 16 days ago
    Hi William,

    Thank you for reaching out! It looks like the issue you've encountered is related to a defect - SOS-DEF-4793 - in which Exports to MS Word (via Office Template) create extra line break after Rich Text fields. The current workaround is to manually remove the extra spacing in the MS Word export.

    Please note, this defect has a planned fix for 8.52. Please check future release notes for this ID to see if this bug has been fixed.

    I have updated the defect by relating your issue. If you have any questions about our bug fixing process, I recommend reading this article in our community. 

    Please let me know if you have any questions.
    Best,

    ------------------------------
    Decoteau Wilkerson
    Jama Software
    OR
    ------------------------------



  • 3.  RE: Word export has extra lines

    Posted 15 days ago
    Hi Decoteau,

    Thanks for the update !!!

    Kind Regards,

    William C. Hayes


    ------------------------------
    William Hayes
    Aerovironment
    Simi Valley CA
    +1-805-581-2198 x1860
    ------------------------------