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Disappearing Related Items in Review Center

  • 1.  Disappearing Related Items in Review Center

    Posted 03-29-2017 08:36
    Edited by Steve Kay 03-29-2017 11:12
    Since the last Hosted update (3/25/2017), the "Show Related Items" widget disappears from all items on the current page when the reviewer adds/edits a comment, approves an item, or rejects an item. This is repeatable and is occurring for all users.

     A browser refresh fixes the issue, but current location in the review is lost.

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    Steve Kay
    Hologic - Breast Health
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  • 2.  RE: Disappearing Related Items in Review Center

    Posted 03-29-2017 12:46
    Can any other Hosted users confirm this behavior?

    Thanks,

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    Steve Kay
    Hologic - Breast Health
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  • 3.  RE: Disappearing Related Items in Review Center

    Posted 03-29-2017 13:40
    Hey Steve,

    I just reproduced it, so I will file a bug. (Thanks for adding details about how you were able to force this to happen.) I'll see if there is a workaround, but refreshing the browser is sadly probably it. 

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    Kristina King
    Jama Software
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  • 4.  RE: Disappearing Related Items in Review Center

    Posted 03-29-2017 14:27
    Hi Steve,

    I just filed a bug for this behavior, SOS-DEF-1762. I did not find a better workaround than refreshing, though. 

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    Kristina King
    Jama Software
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  • 5.  RE: Disappearing Related Items in Review Center

    Posted 06-28-2017 08:26
    Our team is experiencing this issue as well.  Please add us to the ticket.  Also, do you have an estimated timeline for resolution?  Thank you,

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    LC
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  • 6.  RE: Disappearing Related Items in Review Center

    Posted 06-29-2017 09:16
    @Lauren there is no estimated time for a fix (unless an issue is critical, and prevents people from using Jama, we can't say with any certainty when a fix will be released). However, the Product team knows this defect makes it hard to use the Review Center as intended, and has it on this 8 weeks' backlog to fix. So it should be hopefully soon!

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    Kristina King
    Jama Software
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