Thank you for reaching out. Our standard date format exports as 07/20/20. The standard date format in Jama can be changed in the root menu for display purposes. However, I am not sure if that would have affected your report. It's possible that your report may have been customized and reloaded, making your current format appear.
Do you know if someone altered your MS Word export document with a custom one? Does this date format display the same way in any other reports? Also, when did you notice this issue? Is it new?
I have attached our boilerplate MS Word document. Can you try exporting to this document and let me know if the display appears differently?
Hi Kimberly,I have awarded your profile the Solver badge for sharing this work around! Thank you for sharing!
Though you have a work around for your Trace View export, we would still like to find out the origin of this issue for you. Are you seeing this in all of your Trace View exports or just in certain item types?I will look forward to being in touch.Best,
Hi William,Thank you for clarifying! We would like to see what the source code looks like in your requirements description. Can you please open the item, go into edit mode and then select the "Source" icon to reveal the formatting for this section?
I've included a screen shot of the area I am referring to below.
Hi Dana,Yes I was copying from Word to JAMA.It was not in HTML but I did turn on the display all formatting characters.I did not see any non-breaking space characters in the text.I also did a search in Word for the character.Importing would be difficult since my requirements are a combination of text and requirement fields.Earlier on I imported requirements from Excel. Those requirements that I did not edit, did not have any nbsp characters.What I have found is that when I edit and enter a space in Non-Source mode, it goes in as a HTML character.I then look in Source mode and I see it and convert it to a regular space.Hope this helps with the explanation.Kind Regards,William C. Hayes
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