Support

Expand all | Collapse all

Email From Line for Cloud

  • 1.  Email From Line for Cloud

    Posted 6 days ago
    Is there a way to change the email from line from Review Center so that instead of from 'Jama Admin' to have it pull in the person's actual email address as the from, similar to comments posted in the Projects view?

    ------------------------------
    Elizabeth Rosenberg
    Alight Solutions
    ------------------------------


  • 2.  RE: Email From Line for Cloud

    Posted 5 days ago
    Hello Elizabeth,

    Thank you for posting herein the Jama Community. When you initiate a review, the second step is to choose the review settings. This image shows the default settings. Additional settings are available only if they are configured by an organization or process administrator.
    Configure review access is another resource that may be helpful. Please let me know if you have additional questions.


    ------------------------------
    Amanda Jennewein She/Her
    Manager, Customer Support
    Jama Software
    Portland OR
    ------------------------------



  • 3.  RE: Email From Line for Cloud

    Posted 5 days ago
    I don't see in any of the links that you provided on how to change the email from line for Review Center emails. Are you saying it cannot be changed?

    ------------------------------
    Elizabeth Rosenberg
    Alight Solutions
    ------------------------------



  • 4.  RE: Email From Line for Cloud

    Posted 5 days ago
    Elizabeth,

    I've been doing some digging and partnering with our Product Team, who confirmed what you are specifically asking is not supported - due to security and spam systems.

    ------------------------------
    Amanda Jennewein She/Her
    Manager, Customer Support
    Jama Software
    Portland OR
    ------------------------------