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Error appeared when Finalizing a Review

  • 1.  Error appeared when Finalizing a Review

    Posted 02-16-2017 16:22
    I received an error = Cannot read 'findParentByType', when I was trying to finalize a review in Review Center.During Finalizing a Review

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    Ken G
    ASR
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  • 2.  RE: Error appeared when Finalizing a Review

    Posted 02-21-2017 10:26
    Ken, I think this might be a variation of a bug we recently filed (SOS-DEF-1528). When you select OK, are you allowed to proceed and finalize the review?

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    Kristina King
    Jama Software
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  • 3.  RE: Error appeared when Finalizing a Review

    Posted 02-21-2017 12:07
    After pressing OK, the review is marked as finalized.
    But there is an unexpected behavior, we configured the item status to transition to 'approved' when the review is finalized, but it doesn't do that, and just remain 'In Review'.

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    Ken G
    ASR
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  • 4.  RE: Error appeared when Finalizing a Review

    Posted 02-21-2017 17:05

    Hey Ken, 

    I wasn't able to reproduce this error using review center workflow, so I'm still not sure if it's related or not to the bug I mentioned previously. Can you answer a few questions?

    1. Does the item in question have any relationships?
    2. Did you start this review with the option enabled to include related items?
    3. How many revisions of this review exist?
    4. What is your role in the reviewer—approver/moderator, or moderator?
    5. Do you have item type workflow enabled for these item type(s)? (Admin > Workflow)
    6. What browser are you using? Does this same error occur on another?



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    Kristina King
    Jama Software
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  • 5.  RE: Error appeared when Finalizing a Review

    Posted 07-17-2017 16:03
    Review moderator received error string: "cannot read property findParentByType of null (undefined)" at final stage of publishing a new review, after pressing "Publish New Revision".  Clicking OK and then Publish New Revision again is successful.





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    Tom Green
    Thermo Fisher Scientific
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  • 6.  RE: Error appeared when Finalizing a Review

    Posted 07-17-2017 16:24
    Hi @Tom it looks like this behavior you're reported, even though the workflow is a bit different from what is being done by @Ken is the same defect, SOS-DEF-1538. It was fixed recently, in 8.14.

    If it's happening in a version newer than that, let me know.

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    Kristina King
    Jama Software
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