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Word Import

  • 1.  Word Import

    Posted 12-31-2019 09:26
    ​Hello

    I would like to find out how to import from a Word document and have the description field load as the default format.
    This will allow me to save a great deal of time using "Remove Format" in the rich text editor for each item imported.

    Thank you

    ------------------------------
    Andrew
    ------------------------------


  • 2.  RE: Word Import

    Posted 01-20-2020 12:22
    Hi Andrew

    I'd like to ask you to send us a screenshot of what the document looks like after you import it, and what you'd like it to look like. You can send a screenshot of a dummy document, or if you aren't comfortable sharing that image publicly please feel free to submit a ticket through our support page: https://support.jamasoftware.com/hc/en-us/requests/new

    Thank you

    ------------------------------
    Godiva Hunt
    ------------------------------



  • 3.  RE: Word Import

    Posted 01-21-2020 14:37
    I receive the message "Failed to upload" when trying.
    Can you please send me an email address and I will send them to you, perhaps you can upload them to the thread.

    ------------------------------
    Andrew
    ------------------------------



  • 4.  RE: Word Import

    Posted 01-21-2020 14:53
    Also here's the source from the formatted description field
    <p><span style="font-family:'Old English Text MT'">Gallia </span><span style="font-family:'Old English Text MT'">est</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">omnis</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">divisa</span><span style="font-family:'Old English Text MT'"> in </span><span style="font-family:'Old English Text MT'">partes</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">tres</span><span style="font-family:'Old English Text MT'">, </span><span style="font-family:'Old English Text MT'">quarum</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">unam</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">incolunt</span><span style="font-family:'Old English Text MT'"> Belgae, </span><span style="font-family:'Old English Text MT'">aliam</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">Aquitani</span><span style="font-family:'Old English Text MT'">, </span><span style="font-family:'Old English Text MT'">tertiam</span><span style="font-family:'Old English Text MT'"> qui </span><span style="font-family:'Old English Text MT'">ipsorum</span><span style="font-family:'Old English Text MT'"> lingua </span><span style="font-family:'Old English Text MT'">Celtae</span><span style="font-family:'Old English Text MT'">, nostra Galli </span><span style="font-family:'Old English Text MT'">appellantur</span><span style="font-family:'Old English Text MT'">. </span><span style="font-family:'Old English Text MT'">Hi </span><span style="font-family:'Old English Text MT'">omnes</span><span style="font-family:'Old English Text MT'"> lingua, </span><span style="font-family:'Old English Text MT'">institutis</span><span style="font-family:'Old English Text MT'">, </span><span style="font-family:'Old English Text MT'">legibus</span><span style="font-family:'Old English Text MT'"> inter se </span><span style="font-family:'Old English Text MT'">differunt</span><span style="font-family:'Old English Text MT'">.</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">Gallos</span><span style="font-family:'Old English Text MT'"> ab </span><span style="font-family:'Old English Text MT'">Aquitanis</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">Garumna</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">flumen</span><span style="font-family:'Old English Text MT'">, a </span><span style="font-family:'Old English Text MT'">Belgis</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">Matrona</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">et</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">Sequana</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">dividit</span><span style="font-family:'Old English Text MT'">. </span><span style="font-family:'Old English Text MT'">Horum</span><span style="font-family:'Old English Text MT'"> omnium </span><span style="font-family:'Old English Text MT'">fortissimi</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">sunt</span><span style="font-family:'Old English Text MT'"> Belgae, </span><span style="font-family:'Old English Text MT'">propterea</span><span style="font-family:'Old English Text MT'"> quod a </span><span style="font-family:'Old English Text MT'">cultu</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">atque</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">humanitate</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">provinciae</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">longissime</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">absunt</span><span style="font-family:'Old English Text MT'">, </span><span style="font-family:'Old English Text MT'">minimeque</span><span style="font-family:'Old English Text MT'"> ad </span><span style="font-family:'Old English Text MT'">eos</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">mercatores</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">saepe</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">commeant</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">atque</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">ea</span><span style="font-family:'Old English Text MT'"> quae ad </span><span style="font-family:'Old English Text MT'">effeminandos</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">animos</span><span style="font-family:'Old English Text MT'"> pertinent important, </span><span style="font-family:'Old English Text MT'">proximique</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">sunt</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">Germanis</span><span style="font-family:'Old English Text MT'">, qui trans </span><span style="font-family:'Old English Text MT'">Rhenum</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">incolunt</span><span style="font-family:'Old English Text MT'">, </span><span style="font-family:'Old English Text MT'">quibuscum</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">continenter</span><span style="font-family:'Old English Text MT'"> bellum </span><span style="font-family:'Old English Text MT'">gerunt</span><span style="font-family:'Old English Text MT'">. Qua de causa </span><span style="font-family:'Old English Text MT'">Helvetii</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">quoque</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">reliquos</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">Gallos</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">virtute</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">praecedunt</span><span style="font-family:'Old English Text MT'">, quod </span><span style="font-family:'Old English Text MT'">fere</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">cotidianis</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">proeliis</span><span style="font-family:'Old English Text MT'"> cum </span><span style="font-family:'Old English Text MT'">Germanis</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">contendunt</span><span style="font-family:'Old English Text MT'">, cum </span><span style="font-family:'Old English Text MT'">aut</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">suis</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">finibus</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">eos</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">prohibent</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">aut</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">ipsi</span><span style="font-family:'Old English Text MT'"> in </span><span style="font-family:'Old English Text MT'">eorum</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">finibus</span><span style="font-family:'Old English Text MT'"> bellum </span><span style="font-family:'Old English Text MT'">gerunt</span><span style="font-family:'Old English Text MT'">. </span><span style="font-family:'Old English Text MT'">Eorum</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">una</span><span style="font-family:'Old English Text MT'">, pars, quam </span><span style="font-family:'Old English Text MT'">Gallos</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">obtinere</span><span style="font-family:'Old English Text MT'"> dictum </span><span style="font-family:'Old English Text MT'">est</span><span style="font-family:'Old English Text MT'">, initium </span><span style="font-family:'Old English Text MT'">capit</span><span style="font-family:'Old English Text MT'"> a </span><span style="font-family:'Old English Text MT'">flumine</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">Rhodano</span><span style="font-family:'Old English Text MT'">, </span><span style="font-family:'Old English Text MT'">continetur</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">Garumna</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">flumine</span><span style="font-family:'Old English Text MT'">, </span><span style="font-family:'Old English Text MT'">Oceano</span><span style="font-family:'Old English Text MT'">, </span><span style="font-family:'Old English Text MT'">finibus</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">Belgarum</span><span style="font-family:'Old English Text MT'">, </span><span style="font-family:'Old English Text MT'">attingit</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">etiam</span><span style="font-family:'Old English Text MT'"> ab </span><span style="font-family:'Old English Text MT'">Sequanis</span><span style="font-family:'Old English Text MT'"> et </span><span style="font-family:'Old English Text MT'">He</span><span style="font-family:'Old English Text MT'">l</span><span style="font-family:'Old English Text MT'">vetiis</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">flumen</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">Rhenum</span><span style="font-family:'Old English Text MT'">, </span><span style="font-family:'Old English Text MT'">vergit</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">ad</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">septentriones</span><span style="font-family:'Old English Text MT'">. Belgae ab extremis </span><span style="font-family:'Old English Text MT'">Galliae</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">finibus</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">oriuntur</span><span style="font-family:'Old English Text MT'">, pertinent ad </span><span style="font-family:'Old English Text MT'">inferiorem</span><span style="font-family:'Old English Text MT'"> partem </span><span style="font-family:'Old English Text MT'">fluminis</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">Rheni</span><span style="font-family:'Old English Text MT'">, </span><span style="font-family:'Old English Text MT'">spectant</span><span style="font-family:'Old English Text MT'"> in </span><span style="font-family:'Old English Text MT'">septentrionem</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">et</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">orientem</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">solem</span><span style="font-family:'Old English Text MT'">. Aquitania a </span><span style="font-family:'Old English Text MT'">Garumna</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">flumine</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">ad</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">Pyrenaeos</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">montes</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">et</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">eam</span><span style="font-family:'Old English Text MT'"> partem </span><span style="font-family:'Old English Text MT'">Oceani</span><span style="font-family:'Old English Text MT'"> quae </span><span style="font-family:'Old English Text MT'">est</span><span style="font-family:'Old English Text MT'"> ad </span><span style="font-family:'Old English Text MT'">Hispaniam</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">pertinet</span><span style="font-family:'Old English Text MT'">; </span><span style="font-family:'Old English Text MT'">spectat</span><span style="font-family:'Old English Text MT'"> inter </span><span style="font-family:'Old English Text MT'">occasum</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">solis</span><span style="font-family:'Old English Text MT'"> et</span><span style="font-family:'Old English Text MT'"> </span><span style="font-family:'Old English Text MT'">septentriones</span><span style="font-family:'Old English Text MT'">.</span></p>

    Here's the source with the format removed:
    <p>Gallia est omnis divisa in partes tres, quarum unam incolunt Belgae, aliam Aquitani, tertiam qui ipsorum lingua Celtae, nostra Galli appellantur. Hi omnes lingua, institutis, legibus inter se differunt. Gallos ab Aquitanis Garumna flumen, a Belgis Matrona et Sequana dividit. Horum omnium fortissimi sunt Belgae, propterea quod a cultu atque humanitate provinciae longissime absunt, minimeque ad eos mercatores saepe commeant atque ea quae ad effeminandos animos pertinent important, proximique sunt Germanis, qui trans Rhenum incolunt, quibuscum continenter bellum gerunt. Qua de causa Helvetii quoque reliquos Gallos virtute praecedunt, quod fere cotidianis proeliis cum Germanis contendunt, cum aut suis finibus eos prohibent aut ipsi in eorum finibus bellum gerunt. Eorum una, pars, quam Gallos obtinere dictum est, initium capit a flumine Rhodano, continetur Garumna flumine, Oceano, finibus Belgarum, attingit etiam ab Sequanis et Helvetiis flumen Rhenum, vergit ad septentriones. Belgae ab extremis Galliae finibus oriuntur, pertinent ad inferiorem partem fluminis Rheni, spectant in septentrionem et orientem solem. Aquitania a Garumna flumine ad Pyrenaeos montes et eam partem Oceani quae est ad Hispaniam pertinet; spectat inter occasum solis et septentriones.</p>

    ------------------------------
    Andrew
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  • 5.  RE: Word Import

    Posted 25 days ago

    Hi There

    I'm still hoping for a response to this:
    "how to import from a Word document and have the description field load as the default format"
    As soon as possible please as I'm in the middle of this issue yet again.

    Thanks



    ------------------------------
    Andrew
    ------------------------------



  • 6.  RE: Word Import

    Posted 24 days ago
    Hi there sequence is
    1. After_Import
    2. After_Import_Source
    3. Format_Removed
    4. Format_Removed_Source
    I hope this brings resolution of this issue

    ------------------------------
    Andrew
    ------------------------------



  • 7.  RE: Word Import

    Posted 21 days ago
    Hello Andrew,

    Unfortunately, there is no way to prevent the extra styling from being imported into any rich text field. The styling applied from the rich text editor we use is something we cannot control. Apologies for the inconvenience.

    ------------------------------
    Dana Medhaug
    Technical Support Engineer
    Jama Software
    Portland OR
    ------------------------------



  • 8.  RE: Word Import

    Posted 18 days ago
    ​Hi Dana

    Thanks for your response, I have two follow up questions

    1. Is there a style format (font, size, etc)  I can apply to the word document before upload that would prevent any "extra styling" being imported?

    2. Is there a way to apply the "Remove format" to multiple items? Can I upload the document and then clear all the formatting wholesale?

    Regards

    ------------------------------
    Andrew
    ------------------------------



  • 9.  RE: Word Import

    Posted 2 days ago
    Hi Andrew,

    I reached out to one of our Senior Consultants about your questions and they confirmed neither of your questions above are possible at this time. Sorry for the delay and to be delivering the bad news. Have a great weekend!

    ------------------------------
    Dana Medhaug
    Technical Support Engineer
    Jama Software
    Portland OR
    ------------------------------