Extend support bundle to contains JAMA instance size informaiton

Vladimir Cech
edited January 2018 in
Hello Jama,
Please extend the support bundle to contain also information about Jama instance size - outcome from the common SQL script that is sent by support to know what is the instance size. We face the issue with GC (again) and we sent the bundle package on Wednesday last week. Support did some analysis and informed us about result in the same day but with no additional request. On Monday this week after I requested any statement support requested to provide instance size data. Due to time shift we will provide required data not earlier than on Tuesday. This is really not understandable delay in ticket solving / problem analysis.

For Jama reference this is ticket ID: 40822

Thank you Jama for taking this feature request and slow support issue on your table
Vlada
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