Feature Requests

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Confirmation dialog for mass notification actions (eg. 10+ recipients)

  • 1.  Confirmation dialog for mass notification actions (eg. 10+ recipients)

    Posted 10-16-2018 09:01
    Edited by Victor LastName 10-17-2018 08:38

    We have had repeated incidents where new users inadvertently send out mass notifications (900+ users) during Jama item creation/editing because of the following reasons:
    1. they are new users (not fully comprehending the notification feature)
    2. the notification feature is selected by default for all new users
    As a result, accidental notifications do occur from time to time and it creates a lot of confusion as people receive Jama notifications about something not relevant to them.

    Having consulted with Jama support about this issue (i.e. mitigation options), Carmen has suggested a very sensible feature which we think would be greatly beneficial to all Jama clients:

    • For ad-hoc notifications (i.e. one-time notifications), if the recipient list amounts to more than X users (X should be a system configurable value), a confirmation window should appear that explicitly warns the user prior to completing the action and sending out the notifications.  Example message:  "You are about to notify 957 users of this action, are you sure? (Yes/Cancel)"

    An additional suggestion we think would be beneficial is to make the initial default notification selection (for all new users) a system configurable option.

    Edit:  3rd suggestion:  Create a new configurable attribute for Jama user groups that allow/disallow the group to be used for notification purposes.  So for example, this attribute could be a toggle checkbox labelled "Allow for use in notifications", and if a user group does not have this checked, it would not appear on the notification dialog window in the user groups list of available groups.

    Thanks for your consideration!


  • 2.  RE: Confirmation dialog for mass notification actions (eg. 10+ recipients)

    Posted 10-17-2018 07:23

    I think this is an excellent idea

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