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Information about maintenance breaks for Cloud Jama instance

  • 1.  Information about maintenance breaks for Cloud Jama instance

    Posted 10-31-2019 01:46
    We had last weekend maintenance break for Jama Cloud and the second one on Tuesday evening.
    Now as they were so near each other  some of our users missed the information about the Tuesday maintenance break and tried to login during the maintenance break.
    Suggestion:
    Could there be the same information about the estimated duration of maintenance break in notice what is in note given in beforehand? Now users do not know how long the break will last, 10 minutes,  1 hour or 5 hours?

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    Anja
    Finland
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  • 2.  RE: Information about maintenance breaks for Cloud Jama instance

    Posted 10-31-2019 11:18
    Anja

    Very reasonable, I have relayed this request to the owners of this functionality internally for their consideration and deliberation. I will also reclassify this post as a Product Idea in order to give it a brighter spotlight with our Product teams.

    Best,

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    Chloe Elliott
    Jama Software
    Portland OR
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    Original Message