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Velocity template problems

  • 1.  Velocity template problems

    Posted 6 days ago
    Hi

    In our test environment 8.31.1 we have problems when generating reports via velocity template. In the generated Word document it only says No Result, see attachment ExportToVelocityTemplate.png. Log file from contour in attachment VelocityReportError.txt

    But if we generate the report directly to word it is OK attachment ExportToWord.png.

    I have imported a database from production, I did that by backup/restore in MSSQL. I didn't use the Jama backup procedures.


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    Raimo Berglund
    Nasdaq
    +46734496524
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    Attachment(s)

    txt
    VelocityReportError.txt   11K 1 version


  • 2.  RE: Velocity template problems

    Posted yesterday
    Edited by Chloe Elliott yesterday
    Raimo:

    This will require comparing the Velocity report with the logs. For instance, which function was being called when the method fails at line 98? Is this a custom report or one of our Community reports? If you make a ticket with our Technical Support team, we could take a look with you and see if we can pinpoint the problem.

    Best,

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    Chloe Elliott
    Jama Software
    Portland OR
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