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Bug in R8.54 TRACE VIEW export fails randomly upon display of certain attributes

  • 1.  Bug in R8.54 TRACE VIEW export fails randomly upon display of certain attributes

    Posted 9 days ago
    Since R8.54, we have been unable to export the TRACE VIEW when certain attributes are displayed like requirement status.
    Unable to export trace view

    Would anybody have a work-around until JAMA delivers the fix in 8.55?

    Thanks!

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    Cecilia Sabate
    SE
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  • 2.  RE: Bug in R8.54 TRACE VIEW export fails randomly upon display of certain attributes

    Posted 9 days ago
    Edited by Bj Haglind 9 days ago
    Hello Cecilia:
    Yes, I am quite frustrated this issue was introduced on the last JAMA software update and impacts trace.
    One possible solution which requires extra work
    1. locate the fields in your trace that give you trouble and remove them from your trace columns (tip you can save the trace and pass around the trace as a URL to other coworkers).
    2. do your trace on the rest of the fields ensuring any item types which had troubled fields include their JAMA ids in the trace
    3. export
    4. Go back to the items with troubled fields, organize your screen to include just the JAMA IDs and the trouble fields (not a trace) and export that to excel.
    5. repeat for each set of item types with trouble
    6. Use excel VLOOKUP, PIVOT TABLE or other functions to reintegrate the fields you are missing into your trace
    7. Copy and paste the VALUES from one Excel spreadsheet to another
    8. Remove the JAMA IDs if you don't need them

    It is an ugly process, but you potentially can write a VBA script to handle it for you provided you are clear on the columns (or name them).
    It is truly unfortunate that JAMA software broke, and it seems to be taking awhile to get it fixed.

    Hope you find this helpful.

    Bj Haglind
    barbara.haglind@smith-nephew.com

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    Bj Haglind
    Smith-Nephew
    Andover MA
    9787491649
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  • 3.  RE: Bug in R8.54 TRACE VIEW export fails randomly upon display of certain attributes

    Posted 2 days ago
    Hi Bj and Cecilia,

    Thanks for reaching out here and looking at these workarounds, I'm happy to report that we've actually got a patch going out today (8.54.1) that fixes this issue. If you'd like to learn more about that patch, we have it listed in our Release Notes, here.

    Thanks all and happy Friday!


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    Nick S
    Jama Software
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