Product

We have SSO setup with Jama which is great because it allows our internal users to bypass having to log in every time.  We also have consultants that are outside however.  With some other applications we have on the same SSO we are able to give the consultants a link that bypasses the SSO so they can log in using an id that is not in our network. Does Jama allow for something similar?  Our consultants don't have internal accounts and we don't want to have to give them internal accounts just to access Jama.

Hi Henry! That's a great question. The answer, however is no: there is no way to enable mixed authentication. Is it possible for your identity provider to manage users from other sources so you can add in consultants?

Thanks for the answer Kristina.  Albeit disappointing :)  Are there any plans to allow for mixed authentication in the future?

Not in the immediate future, no, as it would require some architectural changes (at this point no mixed authentication can be used). I'll change this thread to an Idea so we can consider it as new functionality and get it upvoted :)

I very strongly agree that this is an important suggestion/feature. We are having the exact same issue and unless we give our JAMA consultant a Active Directory account, we have no way to allow our Jama Consultant to access our Jama instance.

I very much suggest allowing Mixed Mode authentication (or some back door that can be utilized to gain access).

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Izac Adams
Galil Medical
Arden Hills MN
6512875000
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Original Message:
Sent: 03-03-2016 17:44
From: Henry Kwok
Subject: Is there a way for Jama to bypass our SSO/SAML setup? Jama needs to allow mixed authentication

We have SSO setup with Jama which is great because it allows our internal users to bypass having to log in every time.  We also have consultants that are outside however.  With some other applications we have on the same SSO we are able to give the consultants a link that bypasses the SSO so they can log in using an id that is not in our network. Does Jama allow for something similar?  Our consultants don't have internal accounts and we don't want to have to give them internal accounts just to access Jama.

I would like to upvote this idea. We have exactly the same situation in our company.

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Axel Thor Asthorsson
Tern Systems Inc
------------------------------

Original Message:
Sent: 03-03-2016 17:44
From: Henry Kwok
Subject: Is there a way for Jama to bypass our SSO/SAML setup? Jama needs to allow mixed authentication

We have SSO setup with Jama which is great because it allows our internal users to bypass having to log in every time.  We also have consultants that are outside however.  With some other applications we have on the same SSO we are able to give the consultants a link that bypasses the SSO so they can log in using an id that is not in our network. Does Jama allow for something similar?  Our consultants don't have internal accounts and we don't want to have to give them internal accounts just to access Jama.

+1
Also see https://community.jamasoftware.com/communities/community-home/digestviewer/viewthread?MessageKey=13ba53ee-48ed-45a9-acc0-ed7f3a22e59f&CommunityKey=4eac21f6-24d1-4f1e-92bd-76860b52af2c&tab=digestviewer#bm56d16c46-8cd7-4d69-a487-ab028d985858

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Sven Schmidberger
Irdeto
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Original Message:
Sent: 02-21-2020 08:21
From: Axel Thor Asthorsson
Subject: Is there a way for Jama to bypass our SSO/SAML setup? Jama needs to allow mixed authentication

I would like to upvote this idea. We have exactly the same situation in our company.

------------------------------
Axel Thor Asthorsson
Tern Systems Inc

Original Message:
Sent: 03-03-2016 17:44
From: Henry Kwok
Subject: Is there a way for Jama to bypass our SSO/SAML setup? Jama needs to allow mixed authentication

We have SSO setup with Jama which is great because it allows our internal users to bypass having to log in every time.  We also have consultants that are outside however.  With some other applications we have on the same SSO we are able to give the consultants a link that bypasses the SSO so they can log in using an id that is not in our network. Does Jama allow for something similar?  Our consultants don't have internal accounts and we don't want to have to give them internal accounts just to access Jama.

Add +1 vote
We, too, have this need.  Due to the many external users we have,  we are not  able to use SSO until it can be resolved to have mixed authentication

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Elizabeth Rosenberg
Alight Solutions
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Original Message:
Sent: 02-21-2020 08:45
From: Sven Schmidberger
Subject: Is there a way for Jama to bypass our SSO/SAML setup? Jama needs to allow mixed authentication

+1
Also see https://community.jamasoftware.com/communities/community-home/digestviewer/viewthread?MessageKey=13ba53ee-48ed-45a9-acc0-ed7f3a22e59f&CommunityKey=4eac21f6-24d1-4f1e-92bd-76860b52af2c&tab=digestviewer#bm56d16c46-8cd7-4d69-a487-ab028d985858

------------------------------
Sven Schmidberger
Irdeto

Original Message:
Sent: 02-21-2020 08:21
From: Axel Thor Asthorsson
Subject: Is there a way for Jama to bypass our SSO/SAML setup? Jama needs to allow mixed authentication

I would like to upvote this idea. We have exactly the same situation in our company.

------------------------------
Axel Thor Asthorsson
Tern Systems Inc

Original Message:
Sent: 03-03-2016 17:44
From: Henry Kwok
Subject: Is there a way for Jama to bypass our SSO/SAML setup? Jama needs to allow mixed authentication

We have SSO setup with Jama which is great because it allows our internal users to bypass having to log in every time.  We also have consultants that are outside however.  With some other applications we have on the same SSO we are able to give the consultants a link that bypasses the SSO so they can log in using an id that is not in our network. Does Jama allow for something similar?  Our consultants don't have internal accounts and we don't want to have to give them internal accounts just to access Jama.

Upvote for this.  I think we're close to the point where we will have to disable SAML authentication.  We are increasingly requiring access for short term consultants etc. and we cannot get internal IDs set up for them...
If we do it will cause a lot of complaints from the regular users...


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Andrew Quigley
Sensata Technologies
Antrim
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Original Message:
Sent: 03-03-2016 14:44
From: Henry Kwok
Subject: Is there a way for Jama to bypass our SSO/SAML setup? Jama needs to allow mixed authentication

We have SSO setup with Jama which is great because it allows our internal users to bypass having to log in every time.  We also have consultants that are outside however.  With some other applications we have on the same SSO we are able to give the consultants a link that bypasses the SSO so they can log in using an id that is not in our network. Does Jama allow for something similar?  Our consultants don't have internal accounts and we don't want to have to give them internal accounts just to access Jama.

I'd also like to upvote this idea.  Presumably without it, you can't have external reviewers (a major downside).

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Andrew Collins
Meteorcomm LLC
Renton WA
2538722521
------------------------------

Original Message:
Sent: 03-03-2016 14:44
From: Henry Kwok
Subject: Is there a way for Jama to bypass our SSO/SAML setup? Jama needs to allow mixed authentication

We have SSO setup with Jama which is great because it allows our internal users to bypass having to log in every time.  We also have consultants that are outside however.  With some other applications we have on the same SSO we are able to give the consultants a link that bypasses the SSO so they can log in using an id that is not in our network. Does Jama allow for something similar?  Our consultants don't have internal accounts and we don't want to have to give them internal accounts just to access Jama.

@Andrew Collins, Im happy to report that we released this functionality in our 8.62.X release. We also added some more database configuration options in a following release 8.62.3. I would recommend upgrading to this one, if you have a Self Hosted environment.

If you are on-prem, Here is a link to 8.62 Standard Release notes​. See under "Introducing multi-mode authentication". You will want to pay special attention to the "notes for on-premises administrators", as there is a requirement to install two new database schemas for this release upgrade. 

There are added options for these databases in the 8.62.3 release, so there will be more considerations in those Admin notes for your IT org to consider.

Cloud customers, you also received this capability back in March 2021 in the 8.61 Cloud release. You don't need to upgrade anything or add any database schemas, just contact our Support team to help you enable it in your root. 

Best,

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Chloe Elliott
Jama Software
Portland OR
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Original Message:
Sent: 01-03-2022 09:22
From: Andrew Collins
Subject: Is there a way for Jama to bypass our SSO/SAML setup? Jama needs to allow mixed authentication

I'd also like to upvote this idea.  Presumably without it, you can't have external reviewers (a major downside).

------------------------------
Andrew Collins
Meteorcomm LLC
Renton WA
2538722521

Original Message:
Sent: 03-03-2016 14:44
From: Henry Kwok
Subject: Is there a way for Jama to bypass our SSO/SAML setup? Jama needs to allow mixed authentication

We have SSO setup with Jama which is great because it allows our internal users to bypass having to log in every time.  We also have consultants that are outside however.  With some other applications we have on the same SSO we are able to give the consultants a link that bypasses the SSO so they can log in using an id that is not in our network. Does Jama allow for something similar?  Our consultants don't have internal accounts and we don't want to have to give them internal accounts just to access Jama.