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Sending mail to Approvers doesn't add a semicolon to the list of email addresses -- a comma is used instead. Outlook can't recognize the email addresses. Mail to all participants does seem to include a semicolon.



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Tim Peterson
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Hi Tim,

Thanks for reaching out! We tested this and can confirm that Approvers email addresses show a comma instead of a semicolon for us as well. However, we could still successfully send the email.

Can you confirm the following: 

• What version of Jama and Outlook are you using?
• Can you try working in a different browser? Does that change anything? We want to see if there is either a browser extension causing the issue. 

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Decoteau Wilkerson
Jama Software
OR
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Original Message:
Sent: 04-06-2021 17:59
From: Tim Peterson
Subject: mailto: for Review Approvers does not separate Approvers with a semicolon

Sending mail to Approvers doesn't add a semicolon to the list of email addresses -- a comma is used instead. Outlook can't recognize the email addresses. Mail to all participants does seem to include a semicolon.



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Tim Peterson
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Hi Decoteau,
I am using this JAMA:
Build date: 2021/03/03 10:26 - Version: Jama Connect 8.60.0
I am using Outlook Version 2102 (Build 13801.20294 Click-to-Run).
I tried IE and got the same result as I did with Chrome. A comma between Review Approvers, which doesn't allow Outlook Check Names to work properly because it doesn't recognize separate email addresses.

Thanks,
Tim



------------------------------
Tim Peterson
------------------------------

Original Message:
Sent: 04-09-2021 13:11
From: Decoteau Wilkerson
Subject: mailto: for Review Approvers does not separate Approvers with a semicolon

Hi Tim,

Thanks for reaching out! We tested this and can confirm that Approvers email addresses show a comma instead of a semicolon for us as well. However, we could still successfully send the email.

Can you confirm the following: 

• What version of Jama and Outlook are you using?
• Can you try working in a different browser? Does that change anything? We want to see if there is either a browser extension causing the issue. 

------------------------------
Decoteau Wilkerson
Jama Software
OR

Original Message:
Sent: 04-06-2021 17:59
From: Tim Peterson
Subject: mailto: for Review Approvers does not separate Approvers with a semicolon

Sending mail to Approvers doesn't add a semicolon to the list of email addresses -- a comma is used instead. Outlook can't recognize the email addresses. Mail to all participants does seem to include a semicolon.



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Tim Peterson
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